Provisioning Technician (Intern) at GXA in Richardson, TX

Summary: GXA is seeking a Provisioning Technician - Level 1, an entry level position responsible for preparing Microsoft Windows and Mac OSX workstations for deployment to clients. The role involves setting up hardware, installing software, managing inventory, and ensuring accurate documentation of work requests. Responsibilities: - Set up hardware and install and configure software and drivers - Prepare technological equipment - Perform regular upgrades to ensure systems remain updated - Perform general maintenance tasks, troubleshoots and repairs computer systems. This would include installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment while ensuring optimal workstation performance - Preparing new systems for deployment and coordinating installation with the end user. Updating appropriate inventory systems to reflect the current system status - Respond to assigned work orders and maintain accurate and timely documentation of progress in work order database. Promote creation of knowledge base - Learn how to manage technology inventory Required Qualifications: - Minimum 1 years' experience with Windows and Apple hardware and software - Thorough knowledge of computer systems and IT components - Good knowledge of internet security and data privacy principles - Very good communication abilities - Exceptional organizing and time-management skills - Relevant certifications (e.g. CompTIA A+) will be an advantage - BSc/BA in Computer Science, engineering or relevant field - Excellent customer service skills - Possess the ability to understand and follow instructions Required Skills: Windows hardware, Apple hardware, Windows software, Mac OSX software, Hardware installation, Software installation, Driver configuration, System upgrades, Computer system maintenance, CompTIA A+ certification, Internet security, Data privacy