AI UX Design Intern at Guidewire Software in San Mateo, CA

Summary: Guidewire Software is at the forefront of helping insurers adapt and succeed in a time of accelerating change. They are seeking an AI UX Design Intern to craft AI-driven interactions and design intelligent experiences, working alongside experienced UX designers and researchers. Responsibilities: - Analyze user-AI interactions to improve accuracy, personalization, and outcomes in generative AI experiences - Collaborate with PMs, designers, and engineers to integrate agentic capabilities into product workflows - Develop, test, and refine AI prompts to optimize interactions between users and AI-driven features - Explore generative AI and ML based applications to enhance UX workflows, design automation, and improve system responses - Stay up-to-date on emerging AI trends in UX, human-AI interaction, and prompt engineering - Create user flows, wireframes, and prototypes to depict AI-driven experiences - Collaborate with designers and PMs to translate user research into intuitive interactions - Use generative AI design tools to drive your ideation - Plan and conduct user research to understand how AI-driven features impact user experience - Use qualitative and quantitative methods such as desk research, usability testing, interviews, surveys, and heuristic evaluations - Analyze research data to inform UX design strategies - Communicate findings through reports, presentations, and experience-focused artifacts Required Qualifications: - Passion for AI, UX, and research—you're curious about how AI can enhance human-computer interaction - Experience with AI models, machine learning, or AI prompt engineering (personal projects, coursework, or internships) - Basic knowledge of UX research methodologies (usability testing, surveys, interviews, etc.) - Familiarity with UX/UI design principles and tools (Figma, prototyping tools, or similar) - Strong analytical and communication skills—you can translate complex design concepts into human-friendly language - Degree Preferred: Currently pursuing or recently completed a bachelor's or master's degree in AI, human-computer interaction, UX design, computer science, cognitive science, psychology, or a related field - Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement Required Skills: AI models, Machine learning, AI prompt engineering, UX research methodologies, Usability testing, Surveys, Interviews, UX/UI design principles, Figma, Prototyping tools, Analytical skills Benefits: Health, Competitive vacation packages, Company-sponsored retirement plan