Guidepoint→
Client Service Project Manager at Guidepoint in Phoenix, AZ
Entry LevelHybridFull-timePhoenix, AZ$62k–$62k/yr
Skills
client-facing experienceaccount managementpriority managementoutgoing personalitywork individuallywork as part of a team
Job Description
Summary: Guidepoint is a leading research enablement platform designed to advance understanding and empower clients’ decision-making processes. As a Project Manager on the Client Service team, you will manage key client accounts and oversee a team of Associates to match clients with the right Advisors for their projects.
Responsibilities:
- Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
- Coordinate and work with a team of Associates to Execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
- Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening in order to provide the best Advisor match for each client project
- Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
- Work with other Project Managers on the team to provide industry guidance for projects
Required Qualifications:
- Bachelor's Degree
- 1-3 years of client-facing or account management experience
- Previous experience managing a team
- Work authorization required
- Outgoing personality with the ability to speak with people at all professional levels
- Excellent priority management and ability to work within tight deadlines
- Excellent written and verbal communication skills
- Effective time management and organizational skills
- Demonstrated ability to work both individually and as part of a team
- Ability to work in a fast-paced entrepreneurial environment
- PMP certification is neither required nor desired
Required Skills: Client-facing experience, Account management, Priority management, Outgoing personality, work individually, work as part of a team
Benefits: Annual discretionary bonus based on performance, 15 PTO days, 10 legal holidays, and sick days, Comprehensive medical, dental, and vision plans, Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off, and parental leave plans, Commuter benefits and a corporate gym rate, Development opportunities through the LinkedIn Learning platform, Free snacks and beverages in the office, Friday happy hour and “Summer Fridays”, Year-round corporate athletic league, Casual work environment, team building, and other social events
Benefits
Annual discretionary bonus based on performance
15 PTO days, 10 legal holidays, and sick days
Comprehensive medical, dental, and vision plans
Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off, and parental leave plans
Commuter benefits and a corporate gym rate
Development opportunities through the LinkedIn Learning platform
Free snacks and beverages in the office
Friday happy hour and “Summer Fridays”
Year-round corporate athletic league
Casual work environment, team building, and other social events