Client Service, Project Manager at Guidepoint in New York, NY

Summary: Guidepoint is a leading research enablement platform designed to advance understanding and empower clients’ decision-making processes. The Associate Project Manager will manage client projects, lead execution, and work directly with a team to deliver expert matches for client requests in a fast-paced environment. Responsibilities: - Manage day-to-day client project execution and drive delivery across live project requests, ensuring a fast, high-quality client experience - Run several client requests at once, navigating shifting priorities, evolving project needs, and tight deadlines while maintaining strong execution - Provide feedback to and work directly with Associates, elevating performance through guidance on sourcing, outreach, vetting, and screening best practices - Build tailored sourcing strategies and execute targeted research, recruiting, and outreach to identify and qualify the right experts for each client request - Partner with Business Development and Relationship Management leaders to deepen client engagement, expand use of Guidepoint’s services, and build toward broader account ownership over time Required Qualifications: - Bachelor's degree, with strong academic track record - Preferred minimum of 1 year of relevant experience - Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role - Communicate confidently and professionally with clients, experts, and internal stakeholders at all levels - Manage competing priorities and tight deadlines with strong judgment, organization, and sense of urgency - Bring strong attention to detail and the ability to navigate complex client requests, communication across multiple stakeholders, and scheduling logistics with accuracy - Thrive in a fast-paced, entrepreneurial environment and adapt quickly to evolving client needs - Write clearly and concisely, organize high volumes of information effectively, and deliver a high standard of client service in high-pressure situations - Work effectively both independently and collaboratively as part of a team Required Skills: Client Relationship Management, Expert Recruiting, Research, Outreach, Screening, Judgment, Project Management Benefits: 15 days of PTO, 10 paid holidays, and sick leave, Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability, 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance, Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP), Unlimited access to self-paced learning through LinkedIn Learning, In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays, Annual company-sponsored athletic leagues and wellness activities, Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees, Casual work environment with regular team-building events and social activities