Guidepoint→
Client Service Associate at Guidepoint in New York, NY
Entry LevelHybridFull-timeNew York, NY$70k–$70k/yr
Skills
client researchexpert sourcingcold outreachphone-based vettingprofile preparation
Job Description
Summary: Guidepoint is a leading research enablement platform that connects investment firms, consultancies, and corporations with subject-matter experts for informed decision-making. The Client Service Associate will assess client needs, recruit experts, and manage client requests to deliver a high-quality experience. This role offers exposure to a dynamic environment with opportunities for mentorship and career development.
Responsibilities:
- Recruit new experts into Guidepoint’s network and engage them for client consultations
- Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
- Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
- Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
- Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution
Required Qualifications:
- Bachelor's degree, with minimum 3.0 GPA or higher required
- Previous relevant internship, volunteer, or extracurricular experience
- Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship. Guidepoint does not provide employment-based visa sponsorship for this role
Required Skills: Client research, Expert sourcing, Cold outreach, Phone-based vetting, Profile preparation
Benefits: 15 days of PTO, 10 paid holidays, and sick leave, Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability, 401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance, Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP), Unlimited access to self-paced learning through LinkedIn Learning, In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays, Annual company-sponsored athletic leagues and wellness activities, Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees, Casual work environment with regular team-building events and social activities
Benefits
15 days of PTO, 10 paid holidays, and sick leave
Comprehensive medical, dental, and vision coverage, along with flexible spending accounts, supplemental pet insurance, and short- and long-term disability
401(k) with company match of up to 10% of employee contributions, plus company-sponsored and optional life insurance
Commuter benefits and corporate discounts, including gym memberships, ClassPass, and an Employee Assistance Program (EAP)
Unlimited access to self-paced learning through LinkedIn Learning
In-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays
Annual company-sponsored athletic leagues and wellness activities
Charitable giving programs with company-matched contributions to eligible tax-exempt organizations, in accordance with company guidelines, including a dedicated day of service for all employees
Casual work environment with regular team-building events and social activities