Business Analyst III at Guardian Life in Bethlehem, PA

Business Analyst III Location: Bethlehem Job Purpose The Business Analyst partners with business and technology stakeholders to identify, analyze, and document business needs, ensuring the delivery of effective, compliant, and scalable system solutions. This role focuses on translating business requirements into clear functional specifications while supporting process improvement initiatives and system enhancements that align with Guardian’s enterprise objectives. Key Responsibilities Partner with business stakeholders to elicit, analyze, and document business and functional requirements that support strategic and operational goals. Contribute to the design and improvement of business processes and procedures to enhance efficiency, accuracy, and user experience. Business and functional requirements documents Develop and maintain comprehensive requirements and analysis artifacts, including: Process flows and workflow diagrams Use cases, business rules, and supporting specifications System access matrices, configuration documentation, and setup data Support solution delivery by defining test scope, developing test scenarios, and participating in system and user acceptance testing. Serve as a liaison between business partners and technology teams to ensure shared understanding of business processes, priorities, and requirements. Participate in reviews of team deliverables to ensure quality, consistency, and adherence to Guardian documentation standards. Communicate analysis findings and recommendations through clear, concise presentations and decision‑support materials. Work independently on moderately complex initiatives and contribute to or lead defined components of larger or more complex projects. Business Analysis Job Family Overview Acts as a representative of the business in system design, enhancement, and implementation efforts. Partners with technology and systems teams to ensure solutions meet business needs and integrate effectively with existing platforms. Focuses primarily on business process, requirements definition, and functional understanding rather than technical design or programming. Requires working knowledge of supported systems and how they interface with related enterprise systems. Level Profile Demonstrates in‑depth practical and conceptual knowledge within the Business Analysis discipline. Applies independent judgment and seasoned experience to solve complex business and system problems. Operates with broad direction and accountability, exercising autonomy in day‑to‑day responsibilities. Serves as a resource and informal mentor to colleagues with less experience. Represents a senior individual contributor role where professional growth may focus on deepening expertise and impact. 4–6+ years of relevant business analysis experience. Salary Range: $68,970.00 - $113,310.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site. Visa Sponsorship Guardian is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools (“AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at https://www.guardianlife.com/careers). At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Please be aware that if you apply for a specific position with Guardian, you will have the choice of opting out of Guardian’s use of AI Tools during the job application process. If you would like to request an alternative process that does not utilize AI Tools or would like to request a reasonable accommodation, within ten business days of your position application, you must email your request to MyHR@glic.com, making sure to provide your name and job requisition identification number. Guardian will retain your applicant materials and resume and all information therefrom in accordance with Guardian’s document retention policy, a copy of which you may request via MyHR@glic.com. Additionally, at applicable times, Guardian will make public the most recent bias audit results for such AI tools, which may be found here. Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.