ServiceNow Intern- Fall 2026 at Grow… · US-FL-Tam…

Summary: Grow Financial Federal Credit Union is a credit union dedicated to serving its members and local communities. The ServiceNow Intern will assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform, providing hands-on exposure to IT Service Management processes and workflow automation. Responsibilities: - Assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform - Support activities such as ticket lifecycle management, basic configuration tasks, testing, data validation, and procedural and process documentation Required Qualifications: - Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or a related field - Interest in IT Service Management (ITSM), workflow automation, and enterprise platforms - Familiarity with ServiceNow concepts (IT support incidents and requests, change requests, and network fundamentals are preferred) - Basic understanding of IT support processes and service delivery concepts - Strong attention to detail and ability to communicate timely, clearly, and to work collaboratively in a team environment - A strong willingness to learn and demonstrate in practice new IT concepts - Must be able to sit for extended periods of time - Must be able to read, write, speak and type English - Must be able to hear and use a telephone and/or video conference equipment and software - Use of computers requires repetitive key strokes - This role is fully remote, with the option to work from our HQ or retail locations - Hands-on tasks may include authoring or assisting with departmental and system documentation - Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx - Standard Business hours are 8:00am- 5:00pm, Monday- Friday - Requires a minimum of 20hrs/week - Interns will have flexibility around school schedules. Please note schedule will not exceed 29hrs/week Required Skills: ServiceNow, IT Service Management (ITSM), Workflow Automation, Enterprise Platforms, IT Support Processes, Service Delivery Concepts, Microsoft Teams, Cisco WebEx Internship Start Date: Start in 2026 Fall Benefits: Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles., We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities., Must be enrolled at University of South Florida, University of Tampa, or University of South Carolina to qualify for a Grow Financial internship., This role is fully remote, with the option to work from our HQ or retail locations., Interns will have flexibility around school schedules.