LVN – Client Intake & Community Liaison… at Griswold Care… · Houston

About Us
Griswold Home Care is an award winning is a private-pay, non-medical home care agency helping seniors and families in Houston stay safe and independent at home. We're a growing, locally owned team, and we care about our clients and caregivers.

Why You'll Love This Role

• Part-time flexible hours
• A mix of phone work, home visits, and community outreach
• You guide families through a stressful time and help them find the right care
• Your nursing background is valued and respected

What You'll Do

Prospect Calls & Follow-Up

• Answer and return calls from families asking about care
• Listen to their situation, explain our services, and schedule and conduct intake visits
• Follow up with prospective clients who haven't started service yet
• Keep call notes and follow-ups up to date in our system

Client Intake

• Visit new clients and families in their homes to learn about care needs, routines, and preferences
• Walk through home safety and help us match the right caregiver
• Coordinate care with other health care providers
• Document each intake visit
• Stay a friendly point of contact for families as care begins if care needs change

Community Outreach

• Build relationships with local referral sources such as senior living communities, discharge planners, and doctors' offices
• Represent Griswold Home Care at occasional community events
• Share how our services help families, as a trusted nursing voice

What We're Looking For

• Active Texas LVN license (required)
• Reliable vehicle, valid driver's license, and auto insurance
• A warm, confident phone manner, comfortable talking with families and professionals
• Organized and good at follow-through
• Flexibility for occasional evening and weekend client intakes
• Home care, home health, or senior living experience is a plus

Sales, marketing, or liaison experience is a plus