Concierge - REN at Greystar (International) in REN, Seattle, WA

Summary: Greystar is a leading global real estate platform specializing in property management and development. They are seeking an experienced Concierge to provide exceptional customer service, organize resident services, and maintain local resource information for residents. Responsibilities: - Greets prospects and residents as they enter the office/leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member - Answers phone calls, routes all calls to the appropriate team member - Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival - Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning - Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors - Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours - Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community - Assists the community team with scheduling, planning and organizing resident activities and programs Required Qualifications: - Excellent customer service and someone who can interact with a diverse group of people - Professional in dress & communication skills - Strong organizational skills with high attention to detail - Knowledge about the neighborhood to assist residents and guests - Proficiency in using computers, internet, and basic software - Ability to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas - Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet) - Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance - Ability to work a flexible work schedule, which includes taking 'call' during evenings, weekends and holidays Required Skills: Computer Proficiency, Internet Usage, Basic Software Proficiency, Local Area Knowledge, Customer Service Benefits: Housing discounts of up to 40% at Greystar communities, Cell phone allowance, Monthly bonus incentives, 401(k) with Company Match (eligibility required), Employee Assistance Program, Paid sick time