Job Description

This is a full time position

A Look Into Working at Kalamazoo Country Club

Working at Kalamazoo Country Club offers a blend of tradition and community engagement. Employees are part of a team dedicated to providing top-notch experiences, whether through championship-grade golf, racquets, or hosting events. The club values excellence, family, and creating memorable moments for members and guests. You will benefit from a supportive environment that emphasizes quality service and professional growth. With unrivaled benefits and opportunities to interact with club members and across departments, it is a diverse, dynamic, and rewarding place to work.

Overview

The Racquets Professional is a full-time, on-court and member-facing position responsible for delivering exceptional instruction, creating memorable racquet-sport experiences, and supporting the overall growth of the racquets department. This individual will coach players of all ages and levels, assist with event operations, contribute to pro shop support, and uphold the KCC brand of professionalism, integrity, and hospitality.

The ideal candidate is a skilled communicator, technically sound instructor, organized team-player, and someone who thrives in a club environment with high member expectations.

What You’ll Be Doing

Instruction & Player Development

• Provide private lessons, group clinics, and team practices in tennis, pickleball, and/or platform tennis (training available where needed).
• Deliver high-quality, engaging instruction that matches player goals and club standards.
• Create individualized development plans, seasonal progress tracking, and member progress updates.
• Support junior development pathways through Red/Orange/Green/Yellow ball instruction.

Program & Event Support

• Assist in running leagues, socials, mixers, ladders, holiday events, tournaments, and member-guest experiences.
• Participate in marketing of programs, including social media support, seasonal brochure content, and member communication.
• Help ensure events run smoothly with strong organization, preparation, and follow-through.

Pro Shop & Facility Support

• Support racquets pro shop operations as needed (sales, fittings, merchandise assistance, POS support).
• Ensure courts, equipment, and teaching carts are clean, organized, and properly maintained.
• Contribute to a welcoming, professional environment at all racquets facilities, both indoor and outdoor.

Member Service

• Build strong relationships with members and guests through hospitality, professionalism, and proactive communication.
• Represent KCC values daily service, respect, teamwork, and excellence.

What You Need for this Position

• PTR, USPTA, PPR, or PPTA certification preferred (or willingness to obtain).
• Strong teaching background with ability to coach multiple racquet sports.
• High-level communication skills and a positive, team-oriented mindset.
• Ability to work weekends, evenings, and meet seasonal club demands.
• Strong organizational skills, reliability, and ability to self-manage.
• Experience in a private club setting is a plus, but not required.

What's in it for You

• Medical/Dental/Vision (Full-Time option)
• 401K with 100% match up to 3% (Full-Time option)
• Parental Leave Program (Full-Time Option)
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• Shift meal provided per day
• 10% Discount on GHG outlets
• Discounted hotel rates at Choice Hotels Worldwide