Automation and Controls Technician… at Greenheck Group · Knoxville

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things.

Greenheck Group is hiring an Automation and Controls Technician I/II/III in Knoxville, TN. In this role, you'll be responsible for providing advanced level of expertise related to the highly-technical and automated production equipment, electrical controls, and lasers that enable us to be a worldwide leader in our industry. Additional responsibilities include coordinating preventative maintenance and managing and executing more complex projects. You will demonstrate excellent problem solving/decision making skills, customer service, and the ability to plan and organize. To support operations, the Automation and Controls Team provides round-the-clock service. The team occasionally works overtime and is responsive to unforeseen situations which may cause a change in schedule.

What you'll be doing:

• Troubleshooting:

  • Advanced electrical troubleshooting of circuits and electromechanical systems
  • Assist in troubleshooting advanced hydraulic issues and the associated electrical controls
  • Advanced system troubleshooting of automated CNC & motion control systems
  • Advance laser system diagnostics, troubleshooting and repair
  • Occasionally work independently to resolve chronic asset issues

• Safety:

  • Remains up to date of all manufacturing safety practices and compliance items

• General:

  • Immediate response to all production and maintenance requests
  • Follow up with work done to ensure proper operation and repairs
  • Ensure parts and service are being delivered as requested and documentation is completed
  • Display world class customer service and professionalism
  • Participate in maintaining 5S activities for area
  • Complete all preventative maintenance (PMs) tasks assigned
  • Coordinate PMs with production and mechanics
  • Make occasional value-adding suggestions to new and existing PMs
  • Actively participating in the weekend on-call rotation
  • Able to respond quickly to phone calls and within 2 hours to on-site support
  • Occasional planned and unplanned travel for training, support, preventative maintenance tasks, and downtime support
  • Occasionally participate in GPS events and other continuous improvement activities

• Communication:

  • Maintain a professional line of verbal communication with stakeholders and team members
  • Actively participate in shift hand-offs at the start and end of each shift
  • Communicate important changes and work done.
  • Maintain professional written communication with team members and EOMs, plant managers, directors and any other stakeholder
  • Document work done in CMMS and critical work done in shift reports
  • Document asset changes in electronics and hard copy asset documents
  • Make adjustments to schematics in AutoCAD and/or hard copy
  • Document procedural changes
  • Report any complications or issues to A&C technical lead or immediate supervisor

• Projects:

  • Independently manage and execute complex projects while following all safety and electrical codes
  • Order parts, create documentation and ensure proper operation

• Administrative:

  • Specify needed parts, obtain quotes, order and receive parts, return parts, and send parts out for repair
  • Schedule and coordinate OEM service for assets
  • Act as the liaison between manufacturing and OEM support
  • Document work and time and charge parts used against work orders
  • Use CMMS regularly to research machine history

What you should have as an Automation and Controls Technician I:

• 0-2 years of relevant work experience in industrial equipment, power distribution, automation in a manufacturing environment required.
• 2 Year / Associate Degree in Electromechanical, Electronics, Automation, or a related field or equivalent years of job experience required.
• Light engineering skills
• Project Management skills
• Troubleshooting skills

What you should have as an Automation and Controls Technician II:

• 2-4 years of relevant work experience in industrial equipment, power distribution, automation in a manufacturing environment required.
• 2 Year / Associate Degree in Electromechanical, Electronics, Automation, or a related field or equivalent years of job experience required.
• Allen Bradley 500, 5000 platform programming training
• AutoCAD Electrical
• Project Management skills
• Troubleshooting skills
• Full awareness and understanding of all electrical hazards and mitigation techniques. May encounter pp to 600V nominal, CAT 4 and 15,000V resonator hazards on the job.
• OEM equipment training

What you should have as an Automation and Controls Technician III:

• 4-6 years of relevant work experience in industrial equipment, power distribution, automation in a manufacturing environment required.
• 2 Year / Associate Degree in Electromechanical, Electronics, Automation, or a related field or equivalent years of job experience required.
• Full awareness and understanding of all electrical hazards and mitigation techniques. May encounter pp to 600V nominal, CAT 4 and 15,000V resonator hazards on the job.
• Allen Bradley 500, 5000 platform training
• AutoCAD electrical
• GE Proficy training
• Trumpf LM1 training
• Trumpf LM2 training
• Manage projects from start to finish
• Excellent troubleshooting skills
• OEM equipment training

TRAVEL

Travel is expected during the initial training and pre-launch phase. After the plant launch, travel will be less frequent.

COMPENSATION & BENEFITS

Greenheck Group takes pride in providing competitive pay along with a comprehensive benefits package as part of our total rewards program.  The starting base pay range for this position is $33.45/hour - $50.91/hour and may vary based on factors such as job-related knowledge, skills, experience, and performance. With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings:

• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks

SPECIAL NOTATION

The preceding statements are intended to describe the general nature and level of work being performed by people in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. The Employer retains the right to change or assign other duties to this position.

PHYSICAL REQUIREMENTS

Work is performed in an office environment and requires the ability to operate standard office equipment, such as a computer and phone. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial motions of the wrists, hands, and/or fingers. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading. Occasional mobility required to attend in-person meetings and complete various office tasks. Work may be performed in company’s setting, home, or hybrid.

EEO STATEMENT

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

ACCOMMODATIONS REQUEST

Greenheck Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. To request an accommodation for the application or interview process, please email HR@greenheck.com with your name, job title, posting number, and requested accommodation.

RECRUITING FRAUD ALERT

At Greenheck Group, your personal information and online safety are our top priorities. Our recruiters will only direct candidates to apply through our official career page at https://greenheckgroup.com/careers/. We will never request payments, financial account details, or sensitive information such as Social Security numbers. If you’re unsure about the legitimacy of a message, please contact HR@greenheck.com for verification.

If you're looking for a place to grow while working with happy, enthusiastic, values-based people, you'll enjoy your career with us!