Loan Servicer at Greenfield Cooperative Bank in Greenfield, MA

Summary: Greenfield Cooperative Bank is a financial institution seeking a Loan Servicer. The role involves performing operational and clerical duties to ensure efficient workflow in the residential loan department while providing exceptional customer service.

Responsibilities:
- Performs various operational and clerical duties as required to maintain efficient workflow in the residential loan department
- Responds to internal and external customer calls while providing exceptional customer service
- Performs all duties in confirmation with established Bank policies and procedures

Required Qualifications:
- High School Diploma or equivalent
- At least 1-2 years of relevant experience
- Excellent customer service skills
- Excellent communication skills
- Excellent organization skills
- Excellent writing skills
- Must be a team player
- Detail oriented
- Able to multi-task
- Able to perform under pressure

Preferred Qualifications:
- Mortgage and consumer loan knowledge

Required Skills: Mortgage loan knowledge, Consumer loan knowledge