Grecotel Hotels & Resorts→
Service Manager at Grecotel… · Rethymno
Skills
Job Description
START NOW. LEAD INTO 2027
Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Service Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Manage and supervise the day-to-day operations of all service restaurants within the hotel
Ensure high levels of customer satisfaction by consistently delivering exceptional service
Maintain and implement standard operating procedures to ensure smooth and efficient restaurant operations
Oversee staffing requirements, including training and performance management
Collaborate with the culinary team to ensure high-quality food and beverage offerings
Handle guest feedback and resolve any issues or complaints in a timely and effective manner
2+ years of experience in a managerial role in the food and beverage industry, preferably in a luxury hotel or resort setting
Bachelor's degree in Hospitality Management or a related field is preferred
Strong knowledge of food and beverage operations
Excellent leadership and team management skills
Exceptional customer service and communication skills
Ability to work in a fast-paced environment and handle multiple priorities
Fluency in English, knowledge of additional languages will be considered as an asset
Competitive salary package and additional benefits
Career development within Greece's leading hospitality group
Opportunities for internal mobility and long-term career growth
Accommodation (if necessary) and full board
Transportation support and/or travel expenses
Access to training and educational programs
A dynamic and supportive working environment
Employee discounts across Grecotel hotels and selected partner businesses
A people-focused culture built on teamwork, respect and excellence