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Rooms Division Manager at Grecotel… · Cape…
Skills
Job Description
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Join our team today and build your next career chapter with Grecotel.
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Rooms Division Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Manage all aspects of the rooms division, including housekeeping, front desk, reservations, and guest services.
Ensure the highest quality of service to guests, anticipating their needs and consistently exceeding their expectations.
Τrain, and supervise departmental team members to ensure exceptional performance.
Develop and implement procedures to ensure efficient operations and maximize profitability.
Prepare departmental budgets and monitor expenses to ensure financial objectives are met.
Maintain high levels of cleanliness, organization, and security throughout the hotel.
Monitor and evaluate guest feedback to continuously improve services and amenities.
Bachelor's degree in Hospitality Management or a related field.
At least 3 years of experience in a managerial position in the hospitality industry.
Outstanding communication, leadership, and organizational skills.
Strong customer service orientation and a commitment to excellence.
Experience in financial management and budgeting.
Adept at working in a fast-paced, ever-changing environment.
Positive attitude and ability to motivate and inspire team members.
Fluency in English, knowledge of additional languages will be considered as an asset
Competitive salary package and additional benefits
Career development within Greece's leading hospitality group
Opportunities for internal mobility and long-term career growth
Accommodation (if necessary) and full board
Transportation support and/or travel expenses
Access to training and educational programs
A dynamic and supportive working environment
Employee discounts across Grecotel hotels and selected partner businesses
A people-focused culture built on teamwork, respect and excellence