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Assistant Rooms Division Manager at Grecotel… · Heraklion
Skills
Job Description
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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring an Assistant Rooms Division Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
Assist the Rooms Division Manager in managing the operations of the housekeeping, front desk, reservations, and guest services departments.
Ensure high levels of customer service and guest satisfaction.
Coordinate and oversee the daily activities of departmental staff.
Train and mentor team members, providing guidance and support.
Monitor department performance and implement strategies to improve efficiency and productivity.
Collaborate with other departments to ensure smooth operations and seamless guest experiences.
Maintain a safe and secure environment for guests and employees.
Bachelor's degree in Hospitality Management or related field.
Prior experience in a supervisory or managerial role within the rooms division department.
Strong leadership and organizational skills.
Excellent communication and interpersonal skills.
Customer-focused mindset and commitment to delivering exceptional service.
Proficiency in hotel software systems and MS Office applications.
Ability to work in a fast-paced and dynamic environment.
Fluency in English, knowledge of additional languages will be considered as an asset
Competitive salary package and additional benefits
Career development within Greece's leading hospitality group
Opportunities for internal mobility and long-term career growth
Accommodation (if necessary) and full board
Transportation support and/or travel expenses
Access to training and educational programs
A dynamic and supportive working environment
Employee discounts across Grecotel hotels and selected partner businesses
A people-focused culture built on teamwork, respect and excellence