Front Desk Receptionist at Great Floors in Lacey, WA

Description

COMPANY OVERVIEW

Since 1970, Great Floors has grown into a thriving organization with retail, commercial, and builder showrooms positioned across the Pacific Northwest. Great Floors is a subsidiary of Artisan Design Group. Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end-to-end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products.  

Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. that make their teams valued partners nationwide.

COMPENSATION RANGE

Pay Range: $17.50/hr. – $19/hr.
Shift: Monday through Friday 8:30am to 5:00pm with required rest and meal breaks. Full time, non-exempt.

JOB SUMMARY

Great Floors is seeking a friendly and organized Receptionist to support our Lacey, WA location. Responsible for providing administrative and clerical support for department managers and/or staff. May take and deliver messages, provide information to callers, set up and maintain files, provide associates with office supplies, prepare and sort mail, perform word-processing assignments, proofread, and research and compile special reports. May operate automated office equipment and utilize software. May assist in establishing office policies and procedures and coordinates special projects and department activities. May be assigned in various functional areas of the branch.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Greeting and welcomes visitors, clients, and associates in a professional, friendly, and timely manner.
• Manages a multi-line phone system, answering incoming calls, and directs them to the appropriate personnel.
• Operates office equipment such as copiers, scanners, and fax machines. 
• Handles incoming and outgoing mail, including sorting, distributing, and preparing shipments.
• Maintain a clean, organized and professional front office and reception area. 
• Assist staff with projects as needed. 
• Monitors and maintains front office and general office supply inventory.

EDUCATION, EXPERIENCE & QUALIFICATIONS  

Required Qualifications

• High School education or equivalent with specialized course work in general office practices such as typing, filing, accounting and bookkeeping.

Preferred Qualifications

• At least 1-2 years in a professional business environment
• Ability to present and articulate points clearly and effectively.
• Desire to be part of the team
• Computer literate and proficient in MS Office
• Ability to multitask and operate a multi-line phone system.

CORE COMPETENCIES

• Communication proficiency
• Ethical Conduct
• Flexibility
• Initiative
• Time Management

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position:

• Prolonged periods of sitting and working at a desk, using a computer and phone system
• Frequent use of hands and fingers for typing, filing, and operating office equipment
• Occasional standing, walking, and moving about the office to assist visitors or staff
• Ability to lift and carry light items such as files, mail, and office supplies (typically up to 15–20 pounds)
• Visual ability to read documents, computer screens, and written communications
• Auditory ability to communicate effectively in person and over the telephone
• Repetitive motions, including typing and using office equipment
• Ability to bend, reach, and retrieve items from shelves or file cabinets

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

• Office/Design Center: Professional, climate-controlled office environment with moderate noise levels (e.g., computers, printers, and light foot traffic).
• Supervisory responsibility: This position has no supervisory responsibilities.
• Travel: No travel is expected for this position.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.