Senior UX Designer at Graybar in Clayton, NC

Senior UX Designer Location: Corporate - Clayton, MO Make a difference. As a Senior UX Designer, you will design intuitive, efficient, and polished user experiences for AI-powered products with focus on the customer-facing project management portal that will give real-time visibility into materials, orders, documents, and billing across their lighting projects. You will establish the foundational design practices, systems, and standards to support the team’s growth. You will also own end-to-end design process from user research and discovery through wireframes, prototypes, and high-fidelity designs. In this role you will: Lead UX design for the customer-facing project management portal across its phased releases: project dashboard, material tracking, order management, document repository, billing visibility, search and filtering, notification system, exception management, and mobile optimization. Lead user research with lighting project customers and internal stakeholders to understand workflows, pain points, and define a best‑in‑class project experience. Define information architecture and navigation patterns for complex project data, including multi-project views, material hierarchies, order status tracking, and document management. Create user flows, wireframes, interactive prototypes, and high-fidelity designs in Figma. Design data visualization for project dashboards. Collaborate with the AI Product Owner to translate product requirements into design solutions, challenge assumptions, and propose directions that improve the user experience. Work directly with frontend engineers to ensure designs are implemented. Design human-AI interaction patterns for agent-assisted workflows. Create trust and transparency patterns for AI-powered features. Collaborate with AI engineers and data scientists on conversational and agentic UX patterns for Copilot Studio agents and custom-built AI agents. Establish and maintain a design system and component library that ensures consistency across customer-facing and internal applications. Define and promote UX processes for the AI team. Create and maintain design documentation, pattern libraries, and UX guidelines. Demonstrate the value of UX investment through measurable outcomes. Support UX design for internal tools such as takeoff, pre‑fabrication, submittals, and agent‑assisted interfaces. Ensure design consistency and shared patterns between customer-facing and internal applications. What you bring to the table: Minimum 5+ years of UX/product design experience, with demonstrated work on complex, workflow-heavy applications Online portfolio demonstrating end-to-end, user-centered design solutions for B2B, enterprise, or data-rich applications Proficiency in Figma, including design systems, components, auto-layout, and prototyping Experience conducting user research and usability testing Experience creating and maintaining design systems or component libraries Experience working directly with engineering teams in Agile/Scrum environments Written and verbal communication skills, including the ability to present design rationale to non-design stakeholders Four-year degree in Human-Computer Interaction, UX Design, Interaction Design, Visual Design, Psychology, or related field (or equivalent experience) Preferred Experience designing AI-assisted or AI-native interfaces (agent UX, conversational UI, AI-generated content surfaces, AI output verification patterns) Background in Business to Business portals, project management tools, order management, or construction/lighting industry applications Working knowledge of React or Angular component-based frontend architectures Experience with data-heavy dashboards, complex workflow design, or document management interfaces Knowledge of accessibility standards (WCAG 2.1 AA) and inclusive design practices Familiarity with the electrical distribution, supply chain, or construction industry Experience with FigJam, Miro, or similar tools for collaborative workshops, journey mapping, and ideation Knowledge, Skills, Abilities Knowledge Knowledge of user-centered design methods, including user research, information architecture, interaction design, and visual design Knowledge of design system principles – component architecture, design tokens, documentation, and governance Understanding of how AI capabilities and limitations affect interface design – including probabilistic outputs, confidence levels, and human-in-the-loop patterns Knowledge of web accessibility standards and responsive design principles Skills Visual design and interaction design skills User research skills – ability to plan and conduct interviews, usability tests, and contextual inquiry, and translate findings into actionable design improvements Information architecture skills – ability to organize complex data and workflows into navigable, intuitive structures Communication and presentation skills Workshop facilitation skills – ability to lead collaborative design sessions with cross-functional teams Abilities Ability to operate as a self-directed senior designer in a founding role – setting UX priorities, defining processes, and delivering high-quality work with autonomy Ability to balance strategic UX thinking with hands-on execution Ability to design for complex, data-rich domains and make sophisticated information feel simple and navigable Ability to work effectively with product owners, engineers, and data scientists in a cross-functional Agile team Ability to learn complex business domains quickly Work Shift and Hours:Monday - Friday, standard business hours Hybrid office environment (Clayton, MO; 3 days per week on-site). Remote candidates will be considered for exceptional qualifications. Compensation Details:The expected base salary for this position is starting at $125,000 annually depending on experience. TheValue of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts. Enjoy our Disability Benefits at no cost to you. Share in our success with Profit Sharing Plans. 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program. Reach your career goals with our Educational Reimbursement and Career Development Programs. And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Additional Locations: Remote, Corporate-Chesterfield, MO