Director, AI Product Management at Graybar in Clayton, NC

Director, AI Product Management Location: Corporate - Clayton, MO Make a difference. As a Director, AI Product Management, you will lead AI product strategy and execution across AI & Digital Transformation portfolio. You will also manage the product vision, roadmap, and delivery of AI-powered solutions for sales, customer service, and operations. You will manage the AI team while partnering with business stakeholders to ensure effectiveness and deliver measurable business impact. In this role you will: Define and drive the strategic product roadmap across the AI portfolio, including Quote & Order Automation, GenAI & Agents, Project Management, and Autonomous Procurement. Manage and develop a team of AI Product Owners and a UX Designer; set priorities and build a high-performing product organization. Partner with senior leadership to translate business strategy into a prioritized product portfolio with clear objectives, key results, and investment cases. Engage with stakeholders to understand their workflows, pain points, and opportunities for AI-driven improvement. Make product decisions that account for the probabilistic nature of AI – defining accuracy thresholds, designing human-in-the-loop review workflows, and managing stakeholder expectations about AI capabilities and limitations. Own the product lifecycle from discovery through scaling and driving enterprise-wide rollout. Collaborate with stakeholders to translate business problems into technical requirements, evaluate model performance against business KPIs, and ensure solutions are production-ready. Work with SaaS partners and Microsoft to maximize the value of vendor platforms while building proprietary capabilities. Champion responsible AI practices across the portfolio – ensuring fairness, transparency, data privacy, and appropriate governance for AI-powered decisions. Communicate product strategy, progress, and outcomes to executive leadership; build organizational confidence in AI through visible, measurable wins. What you bring to the table: 7+ years of product management experience, with at least 3 years managing AI/ML-powered products or data-driven applications 2+ years of people management experience leading product managers, product owners, or cross-functional product teams Demonstrated experience owning a multi-product portfolio or platform Track record of scaling products from pilot to enterprise-wide adoption Experience working in Agile environments and managing prioritized backlogs Four-year degree in Business, Computer Science, Engineering, or related field Experience in electrical distribution, supply chain, B2B operations, or industrial services preferred Familiarity with Microsoft Azure ecosystem (Azure OpenAI, Copilot Studio, Azure DevOps) Experience working with AI/ML SaaS vendors and managing build-vs-buy decisions MBA or advanced degree Certified Scrum Product Owner (CSPO), SAFe Product Manager, or equivalent certification Experience managing products that involve document intelligence, order automation, or conversational AI Understanding of AI/ML product development lifecycle, including data requirements, model training and evaluation, human-in-the-loop design, and production monitoring Knowledge of agile product management practices, including roadmapping, backlog management, sprint planning, and OKR frameworks Understanding of generative AI capabilities and limitations, including LLMs, agentic AI, and retrieval-augmented generation Knowledge of change management principles for deploying AI solutions across large, decentralized organizations Strategic thinking and portfolio prioritization Communication skills – translate between technical AI concepts and business outcomes for  variety of audiences Data-driven decision making – using metrics, user research, and business KPIs to prioritize and validate product decisions People leadership – hiring, developing, and retaining product talent Stakeholder management across a complex, matrixed organization Ability to operate effectively in a large, decentralized organization Ability to balance strategic vision with execution discipline Ability to lead through ambiguity Ability to build trust and credibility with technical teams and business operators Ability to foster a culture of user-centricity, data-driven experimentation, and continuous improvement Work Shift and Hours:Monday - Friday, standard business hours Hybrid office environment (Clayton, MO; 3 days per week on-site). Remote candidates will be considered for exceptional qualifications. Compensation Details:The expected base salary for this position is starting at $135,000 annually depending on experience. This position is also bonus eligible - based on specific and relevant business metrics. TheValue of Graybar: At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! Most regular, full-time employees at Graybar may be eligible for a variety of benefits like: Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits. Life Insurance coverage for you and options for your family. Save on expenses with Flexible Spending Accounts. Enjoy our Disability Benefits at no cost to you. Share in our success with Profit Sharing Plans. 401(k) Savings Plan with company match to help secure your future. Paid Vacation & Sick Days to spend time away from work or in case of an illness. Rest and recharge during our Paid Holidays throughout the year. Take advantage of our Paid Wellness Day to focus on preventive care and prioritize your health. Volunteer with Community Time Off to give back to the community. Predictable Work Schedules to plan your life: no weekends or nights for most roles. Celebrate your and others' achievements with our Employee Recognition Program. Reach your career goals with our Educational Reimbursement and Career Development Programs. And More Perks that support your well-being and career growth. Benefit eligibility may vary across locations and roles, so be sure to check in with your recruiter for more information. Why should you join Graybar? At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company. Apply now and find out what’s next for you. Equal Opportunity Employer/Vet/Disabled Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest! Additional Locations: Remote, Corporate-Chesterfield, MO