FunZone Manager at Gravy Train Restaurant Management in Fargo, ND

Who We Are

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is a fast-casual restaurant that specializes in

pizza, chicken, salad and dessert buffet, as well as also offering delivery and take out. Our franchise has grown steadily with

over 220 locations in fifteen states.

What makes Pizza Ranch unique is our Vision and Mission. Our Vision is “To glorify God by positively impacting the world”

and our Mission is “To give every guest a legendary experience”. Our company believes we have a unique opportunity to

establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through

quality food and service; and where we take a positive leadership position in the communities we serve.

Pizza Ranch is committed to making a positive impact no matter how big or small, so that each person leaves a little better off

because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an

environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of

service to others.

Key Accountabilities:

• Manage all aspects of staffing, scheduling, and training of FunZone Attendants
• Plan, market, and organize all aspects of group events and parties including managing reservations, contacting guests, and scheduling FunZone Attendants accordingly
• Ensure events and party details are executed accurately and on time
• Merchandising and inventory control of Redemption Center
• Order and manage party supplies and redemption inventory
• Develop and implement post-event and post-party follow up and referral process
• Ensure courteous customer service and respond to guest questions, complaints, and/or requests
• Elevated level of knowledge of FunZone systems and games
• Ensure completion of FunZone game and counter cleaning protocols
• Minimize game downtime by ensuring completion of necessary maintenance and service
• Ensure maintenance of the overall appearance of the FunZone
• Increase FunZone visibility and awareness including a consistent presence on social media outlets
• Develop thorough understanding of the reporting system to ensure FunZone profitability
• Build Community Engagement by partnering with other organizations and businesses

Qualifications, Skills, and/or Competencies:

• Strong management and relationship building skills
• Able to work with computers and POS system
• Highly self-motivated. Must have a high sense of urgency in providing an excellent level of service and follow through
• Strong detail orientation with demonstrated proficiency in both planning and execution
• Ability to oversee multiple detailed projects and manage change effectively
• Understanding of general marketing principles including targeting, advertising, pricing, sales process, and contract negotiation
• Excellent oral and written communication skills
• Effective interpersonal skills with the ability to influence and lead others
• Results oriented; ability to prioritize rapidly with strong critical thinking skills and excellent decision-making/analytical skills
• Ability and willingness to work nights and weekends, as needed

You are applying for work with a franchisee of Pizza Ranch, not Pizza Ranch Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.