Associate, OmniCommerce at Grab in Singapore, Singapore

companyDescription About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. jobDescription Get to Know the Team The OmniCommerce team sits at the intersection of dining, discovery, and commerce. We power two of Grab's most consumer-loved experiences — Dine Out Deals and Restaurant Reservations — helping diners find great value at their favourite restaurants while helping restaurant partners grow their businesses through Grab's platform. We are a close-knit, high-ownership team that moves fast, backs every decision with data, and genuinely enjoys what we build. If you like digging into numbers, spotting what's working, and making things run better — you'll fit right in. Get to Know the Role We are looking for an Associate to support the analytical and operational engine behind our Dine Out Deals and Reservations businesses. You'll be the go-to person for business performance tracking, insight generation, and the kind of structured thinking that helps the team make better decisions faster. You'll work across deals mechanics, campaign performance, consumer behaviour, and partner operations — building dashboards, running analyses, and flagging opportunities before they become problems. This is a role for someone who is equally comfortable in a spreadsheet and a stakeholder meeting, and who takes pride in turning messy data into a clear story. You'll report to the Team Lead of OmniCommerce, and work onsite at our Singapore One North office. The Critical Tasks You Will Perform Business Performance Tracking Own the weekly and monthly performance reporting cadence across Dine Out Deals and Reservations — covers GMV, cover growth, deal redemptions, consumer retention, and partner health metrics. Maintain and improve business dashboards so the team always has a live, accurate view of what is happening and why. Flag performance anomalies early and work with the team to diagnose root causes. Analytics and Insight Generation Run structured analyses on campaign performance, consumer behaviour, merchant trends, and channel effectiveness to surface actionable insights. Support pricing and deals strategy with data — including analysis of discount mechanics, promo ROI, and consumer incentive efficiency. Translate complex data into clear narratives and recommendations for business and product stakeholders. Operations Improvement Identify friction points in how deals are set up, tracked, and optimised — and propose process improvements to reduce manual effort and increase reliability. Support the team in designing and tracking experiments (A/B tests, pilot campaigns) and synthesising results into clear go/no-go recommendations. Help maintain the operational health of the deals and reservations pipeline, working with internal partners in product, finance, and merchant operations. Stakeholder and Partner Support Prepare data packs, business reviews, and ad-hoc analyses for internal stakeholders and restaurant partners. Collaborate with the merchant operations and sales teams to share performance insights and help partners grow their presence on the platform. qualifications What Essential Skills You Will Need 0 to 2 years of working experience in business analytics, business intelligence, operations, strategy, or a related function Strong command of SQL for data extraction and analysis; comfortable working in large datasets. Advanced proficiency in Excel or Google Sheets, including pivot tables, financial modelling, and scenario analysis. Structured thinker who can frame ambiguous questions, work through data independently, and communicate findings clearly. A genuine curiosity about consumer behaviour, marketplace dynamics, and what makes a good deal actually work. Hands-on familiarity with AI-assisted tools such as Claude Code, OpenAI Codex, or Cursor is strongly preferred and will be a significant advantage in this role. We are an AI-forward team — candidates who actively use these tools to accelerate their work will thrive here. additionalInformation Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.