Associate, Merchant Acquisition at Grab in Hanoi, Hanoi, Vietnam

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About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.
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Get to Know the Team
The Vietnam Operations team oversees, shapes and grows the business in Grab Vietnam. We develop business strategies to achieve our vision in providing everyday services that matter most to consumers in Vietnam. GrabMart is a fast-growing vertical within Grab. GrabMart focused on delivering everyday essentials to our customers by our app. As part of the Commercial team
Get to Know the Role
You will be reporting to the Head, GrabMart & Omnicommerce help shape the strategy, building partnerships, and driving execution to grow Grab's presence and influence across Southeast Asia.
The Critical Tasks You Will Perform
Partner with Sales to acquire and onboard potential local retailers, building a diverse merchant selection from the ground up.
Be the main contact for merchants, building relationships and driving their success through strategic account management.
Analyze merchant performance data to create growth plans, including promotions and operational improvements.
Gather and report on-the-ground market intelligence regarding local trends, competitors, and consumer needs to inform central strategy.
Collaborate with other teams (Marketing, Operations) to ensure smooth campaign execution and merchant support.
qualifications
What Essential Skills You Will Need
At least 3 years of sales experience with experience working directly with local retailers, especially General Trade shops
Ability to build and hunt merchants on the ground.
You have a winning spirit and a hands-on approach to lead initiatives from planning through to successful execution.
Logical thinking and comfort with using data to identify problems and create growth solutions.
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Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:
We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.