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Learning Events Coordinator (NY/NJ-… at GP Strategies · New York
Skills
Job Description
Role Summary
The Learning Events Coordinator position involves close collaboration with key internal and client stakeholders to ensure full understanding of the objectives, scope, and scale of the learning and training events we support, which can range from virtual sessions to in-person onsite deliveries.
Your responsibilities will encompass working from a given brief, securing suitable venues, coordinating event agendas, monitoring and reporting on attendance, ensuring seamless event coordination on the day, as well as analyzing and implementing feedback after the event has concluded.
To excel in this role, you will need to develop a deep understanding of both our internal operations and our client's businesses. You should exhibit confidence, possess excellent prioritization skills to manage a diverse workload, project a professional image, and demonstrate impeccable written and verbal communication abilities.
This position may also require occasional travel within the US and attendance at evening events.
Essential Duties & Responsibilities
As an integral part of our team, you will provide comprehensive support for Learning Events / Training, catering to the needs of our global clients. You will work alongside and support Senior Learning Events Coordinators and Regional Learning Events Program Managers, to ensure the successful delivery of our clients' Learning and Training Event portfolio. Key responsibilities include:
- Understanding the unique requirements for each event.
- Efficiently planning events within budget and time constraints.
- Booking venues, coordinating AV support, catering, and conference services.
- Managing speaker arrangements and agenda sessions.
- Assisting with various event operations, such as communication, travel support, and roster management.
- Setting up courses in compliance with standard procedures using the Learning Management System and database.
- Monitoring and reporting on participant attendance.
- Ensuring timely delivery and secure storage of class materials.
- Distributing and collecting learner course materials and providing joining instructions to participants.
- Handling learner inquiries via phone or email, managing escalations as per service level agreements, and suggesting improvements as needed.
- Moderating / supporting the delivery of both virtual and onsite events.
- Conducting final checks on event day to ensure everything meets quality standards.
- Overseeing event proceedings and promptly addressing any issues that may arise.
- Evaluating the success of events and submitting comprehensive impact reports.
Specifications
| Experience | Essential | Desirable |
| Previous administration experience | √ | |
| Experience of onsite event coordination and support | √ | |
| Experience with Teams or Zoom | √ | |
| Basic knowledge of Microsoft Office | √ | |
| Proven effective communication skills, including verbal and written | √ | |
| Excellent organizational skills with a customer focused approach | √ | |
| Teamwork experience, including virtual teams | √ | |
| Ability to prioritize and manage a range of tasks simultaneously | √ | |
| Efficient and organized with good attention to detail | √ |
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Company
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.