Enterprise Software Specialist,… at Government… · Singapore

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

[About the Team]

At the Ministry of Education (MOE), we support educators and schools through technology that reduces complexity, improves reliability, and enables better educational outcomes at scale. As part of MOE’s digital transformation journey, we design and extend enterprise Salesforce platforms that support critical workflows across schools and MOE divisions.

As an Enterprise Software Specialist (Salesforce), you will work hands-on with core Salesforce platforms and Salesforce Education Cloud, designing, extending, and scaling solutions that support educators and students nationwide. Your work will involve delivering Education Cloud–based capabilities, built on core Salesforce foundations, and integrating with other enterprise systems to operate reliably at national scale.

[What you will be working on]

• Salesforce & Education Cloud Solution Development: Design, implement, and deploy Salesforce solutions, including Salesforce Education Cloud, using core platform capabilities such as Service Cloud, Apex, Lightning Web Components (LWC), and configuration.
• Customisation & Configuration: Extend Salesforce through Apex, triggers, flows, workflows, approval processes, and custom UI components to meet business needs.
• Integrations & APIs: Build and support integrations between Salesforce and other government or third-party systems using Salesforce APIs and integration tools.
• Collaboration & Delivery: Work with product managers and business stakeholders to translate requirements into well-designed, production-ready Salesforce solutions.
• Quality & Reliability: Perform unit testing, troubleshoot issues, and contribute to stable, secure, high-availability releases.
• Best Practices & Continuous Improvement: Apply Salesforce best practices for security, performance, and maintainability, and continuously improve platform quality and engineering practices.

[What we are looking for]

• Hands-On Engineering Mindset: Enjoys working directly with Salesforce platforms and solving real business problems
• Technical Fluency: Strong understanding of Salesforce architecture, data models, integrations, and APIs
• Agile & Iterative Approach: Comfortable delivering in evolving environments with continuous validation and improvement
• Collaboration: Works effectively with engineers, designers, and business stakeholders
• Quality Focus: Cares about reliability, maintainability, and clean design
• Growth Orientation: Keen to deepen Salesforce expertise, including Education Cloud capabilities

Qualifications & Experience

• Bachelor’s degree or diploma in Computer Science, Software Engineering, Information Technology, or a related field
• 3–5 years of hands-on Salesforce development experience supporting production systems
• Strong experience with core Salesforce platforms (e.g. Service Cloud), Apex, Lightning Web Components (LWC), and configuration
• Solid understanding of Salesforce data models, security, and APIs
• Experience working in Agile software development environments
• Strong troubleshooting and problem-solving skills
• Salesforce Platform Developer certification

Preferred

• Experience implementing or extending Salesforce Education Cloud
• Experience with Salesforce integrations, data migration, and third-party systems
• Exposure to mission-critical or government-scale platforms
• Additional Salesforce certifications (e.g. Platform Developer II, Service Cloud, Integration Architecture Designer) are a plus

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.   

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. 

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. 

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. Stay connected with us on social media at go.gov.sg/ConnectWithGovTech