Retail Sales Associates, Santa Monica, #427 at Gopuff · Santa…

Summary: Gopuff is a company focused on delivering convenience and predictability to customers. They are seeking a Retail Sales Associate responsible for providing an excellent customer experience, performing cashier duties, merchandising, and fulfilling e-commerce orders. Responsibilities: - Model company values in all actions, communication and decision-making - Maintain store standards by assisting with stocking, merchandising and e-commerce operations recovering the store to maintain cleanliness; and completing various operational projects/tasks - Performs any other duties as directed by management - Consistently create a positive customer experience through the utilization of the sales and customer service programs - Educate and enroll customers into BevMo!’s ClubBev Program and the Gopuff App - Use product knowledge and BevMo! training to make product recommendations to customer - Provide the customer with solutions, such as product substitutions or special ordering a product when applicable - Pick and pack items on a per order basis for dispatch to customers - Ability to ensure accuracy of items picked/packed - Clean and organize warehouse Required Qualifications: - Must be 21 years of age - Communication: Provide the information required by others in a concise, direct, and unambiguous way. Strive to ensure that the receiver clearly understands the specifics of the message and are able to listen to, receive, and understand messages conveyed by others - Driving Results: Motivate individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback - Process Management: Take a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment - Collaboration and Teamwork: Work interdependently and collaboratively with others to achieve mutual goals. Subordinate individual aims in the interest of working with others in a way that promotes and encourages each person's contributions toward achieving optimal outcomes Preferred Qualifications: - Retail, e-commerce or warehouse experience is preferred Required Skills: Retail Experience, E-commerce Experience, Warehouse Experience, Process Management, Collaboration and Teamwork Benefits: Medical/Dental/Vision Insurance (for full-time employees), 401(k) Retirement Savings Plan, 25% employee discount & FAM Membership, Vacation and Sick Time for eligible employees, EAP through AllOne Health (formerly Carebridge)