Technical Success Account Manager, Google Cloud… at Google · Beijing

Establish and lead technical governance, focusing on platform health metrics and enterprise readiness planning. Provide technical guidance and advocate the adoption of Google Cloud architecture and best practices via deep dives and workshops. Drive platform stability and excellence through deep architectural health assessments. Serve as the strategic technical advisor to address and resolve critical reliability concerns, advising on and guiding the architecture of highly robust, scalable, and resilient workloads. Act as the internal customer advocate, translating technical obstacles to influence GCP product roadmaps. Own workload success, stabilization, and ongoing optimization to ensure sustained business value.