Manager, Technical Operations, gTech Ads Tools,… at Google · Indiana

Translate complex business needs into highly automated, scalable digital workflows that eliminate operational friction. Oversee the continuous evolution of advanced intake systems, intelligent routing, and support configurations used by thousands of global agents. Collaborate with product and business leadership to align core operational engines with broader AI-driven automation goals. Maintain critical infrastructure while optimizing systems to accelerate speed-to-market and maximize Return on Investment (ROI). Foster a culture of innovation within your team to ensure our systems deliver the stability required for a proactive, seamless customer experience.