Technology Support Engineer Associate at Goodyear in Akron, OH

Technology Support Engineer Associate Location: US OH Akron ICA The Technology Support Engineer Associate plays a critical role in modernizing Road & Track Testing (RTT) and laboratory tire testing reporting systems through advanced technologies and innovative solutions. This role focuses on enhancing workflow management tools, ensuring system reliability, and improving data accuracy across testing processes. By leveraging technical and operational support capabilities, the associate supports continuous improvement and enables more informed, data-driven decision-making. Additionally, they contribute to bridging current capabilities with future needs while introducing new tools that strengthen the overall technological ecosystem. Why This Role Matters Drives the modernization of critical testing systems, improving efficiency, reliability, and data accuracy across the laboratory operations. Enables smarter, data-driven decision-making by integrating advanced technologies and optimizing workflow and reporting capabilities. Strengthens the organization’s technological ecosystem by bridging current systems with future needs and fostering continuous innovation. What You’ll Do Provide comprehensive technical support to PPI users and coordinate IT-related activities with external vendors at evaluation sites. Lead the development, maintenance, and enhancement of PPI tire testing reporting systems and associated applications. Manage and optimize workflow systems to ensure seamless data flow from laboratory testing through processing and database integration. Design and maintain scalable infrastructure to support multi-site and multi-region PPI system operations. Drive projects and initiatives by effectively planning, prioritizing, and collaborating with cross-functional stakeholders. Ensure compliance with quality, safety, and audit standards by maintaining accurate documentation and supporting EHS requirements. Promote continuous improvement through the different quality initiatives. Support test systems, including on-site PC upgrades, system configuration, deployment, and general IT/deskside services. What We’re Looking For Bachelor’s degree in Information Technology, Computer Science, or a related field, with 4–6 years of relevant software development experience. Strong foundation in software engineering, database management, and general IT operations, with a high level of attention to detail. Experience working with Oracle and SQL databases; familiarity with PostgreSQL is an advantage. Networking skills, delivered with a proactive approach focused on rapid issue resolution, performance optimization, and user satisfaction Proficiency in version control and project management tools such as JIRA and Confluence. Demonstrated openness to innovation, with the ability to adopt emerging technologies and apply technical expertise to continuous improvement initiatives, along with basic networking knowledge and proactive troubleshooting skills Additional Details: Relocation Approval: No Sponsorship: No Work Location: 100% On-Site #LI-JT1 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500. Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.