Outlet Post Sort Associate at Goodwill… · Sturtevant

Summary: Goodwill Greater Milwaukee & Chicago is a nonprofit organization focused on maximizing the value of donations. The Outlet Post Sort Associate is responsible for maintaining the outlet production environment, ensuring proper stock rotation, and providing exceptional customer service while meeting production goals. Responsibilities: - Contribute to the Goodwill Mission by maximizing the value of our donations - Maintain outlet production environment with prompt and accurate stock rotation and inventory - Meet individual and outlet production goals - Ability to distinguish between quality product, sorts and separates recyclable, salvage and garbage items and place in appropriate containers/bins - Maintain product safety and recognize CPSC non-saleable merchandise - Communicates to outlet store management about any issues with quality of donated product, low levels of product, need for supplies and suggests ideas for process improvement - Uses pallet jack to retrieve product or remove salvage, dumps garbage and breaks down boxes to reduce downtime - Pulls full commodity bins to the staging area, set up and label bins accordingly - Places product and supplies in the correct area according to outlet store environment standards - Provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support - Ensure customers are abiding by shopping rules. This would include crowd control to ensure customers are not shopping tables until the go ahead is given by outlet store associate - Operates equipment and/or machinery correctly, safely and responsibly - Safely moves properly priced and tagged furniture to the floor, arranges in an orderly manner and assist with customer furniture carry out requests - Maintain the outlet store environment standards to ensure a clean, friendly and safe environment for all internal & external customers - Other duties as assigned Required Qualifications: - Ability to distinguish between quality product, sorts and separates recyclable, salvage and garbage items and place in appropriate containers/bins - Maintain product safety and recognize CPSC non-saleable merchandise - Communicates to outlet store management about any issues with quality of donated product, low levels of product, need for supplies and suggests ideas for process improvement - Uses pallet jack to retrieve product or remove salvage, dumps garbage and breaks down boxes to reduce downtime - Pulls full commodity bins to the staging area, set up and label bins accordingly - Places product and supplies in the correct area according to outlet store environment standards - Provides exceptional customer service answering questions and alerting management with customer concerns or when customers need additional support - Ensure customers are abiding by shopping rules. This would include crowd control to ensure customers are not shopping tables until the go ahead is given by outlet store associate - Operates equipment and/or machinery correctly, safely and responsibly - Safely moves properly priced and tagged furniture to the floor, arranges in an orderly manner and assist with customer furniture carry out requests - Maintain the outlet store environment standards to ensure a clean, friendly and safe environment for all internal & external customers - Able to safely move throughout the property - Able to stand, bend, reach for duration of shift - Able to lift 75 pounds and push and/or pull cages weighing 600 pounds - Able to grasp merchandise - Able to visually observe merchandise - Able to hear and respond to internal paging system and warning devices on custodial equipment and forklifts - Basic reading, writing and math skills Preferred Qualifications: - Retail or production experience preferred - Work varied schedule and flexible hours Required Skills: Pallet Jack Operation, Product Sorting, Inventory Management, Product Safety Compliance Benefits: Certain roles are eligible to participate in an incentive plan. Participation in this plan does not guarantee an incentive payment and is subject to the terms and conditions of the plan, which are subject to change., In addition to compensation, we offer a competitive benefit program that may include medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO) and more. The specifics of each benefit package will vary depending on factors such as full or part time jobs, contracted, temporary, or other job categories.