Server Assistant - Grain, Hilton Norfolk… at Gold Key PHR · Norfolk

Overview

Clear, clean, reset tables, maintain cleanliness of floor and restaurant, and assist servers in accordance with the company standards.

Responsibilities

Level One

• Maintain cleanliness of restaurant throughout shift and especially during peak hours.

• Provide a clean, net representation while in company uniform

• Maintain station cleanliness & organization throughout shift.

• Complete all assigned opening, running, & closing sidework.

• Ensure proper placement of tables sets, silverware, & tables.

• Inspect all table sets, table tops, floors & chairs to ensure fulfillment of company standards of cleanliness.

• Maintain communication between hostess stand, & servers to maintain accuracy of wait times.

• Reset tables in a quick & efficient manner to reduce turn-around time of tables.

• Maintain cleanliness of chemical closet, brooms, dustpans, & mops.

• Assist servers as needed.

• Help keep the restaurant a safe working environment for guests as well as associates.

• Successfully complete other duties as assigned.

Qualifications

TypeQualificationExperience

• Due to the hours required, must be at least 17 years old.
• Must possess basic reading and writing skills necessary to perform daily functions and successfully fulfill training and testing requirements.
• Basic communication skills are required to provide guest service interaction.
• Basic computer skills are required necessary to utilize the POSI system for clocking-in and out.
• Able to work a flexible schedule including weekends and holidays as required.
• Must work well with others and possess the ability to work without constant supervision.

EducationSome High School, Diploma or Equivalent PreferredExperiencePrevious experience in a high volume restaurant environment is a plusSkillMust be able to follow a documented standard table set up specification.

Wage/Salary

Starting at $3.50 hourly plus tips