Accountant Assistant at GN Group in Remote

Summary: GN Hearing Care Corporation is seeking a detail-oriented Accounts Receivable Assistant to join their team in a fully remote capacity. This role is responsible for supporting day-to-day AR operations, including cash application, account reconciliation, and managing customer accounts. Responsibilities: - Accurately post customer payments—including ACH, wire, lockbox, credit card, and check transactions—on a daily basis - Apply payments to the appropriate invoices and research any unapplied or unidentified cash - Process customer credits, adjustments, and chargebacks according to established workflows - Maintain and reconcile AR clearing accounts to ensure timely resolution of open items - Prepare and send customer statements after each payment cycle and at month‑start - Monitor customer accounts for overdue balances and assist with follow-up communications - Update customer records, remittance information, and documentation in AR systems - Assist with setting up new customer accounts and ensuring proper billing details are recorded - Review customer claims, deductions, and chargebacks for accuracy - Assist in gathering backup documentation to resolve disputes - Support the AR Manager in researching variances between invoice amounts and customer payments - Work with internal departments (Sales, Customer Service, Shipping) to resolve customer issues - Assist with daily, weekly, and monthly AR reports, including aging summaries and cash posting logs - Support month‑end close by preparing reconciliations, summaries, and adjusting entries as needed - Organize and maintain documentation for audits and internal controls - Prepare spreadsheets, reports, and transaction summaries as requested - Support other AR team members during peak periods, vacations, or month‑end close - Perform other duties assigned by the AR Manager to support departmental goals Required Qualifications: - High school diploma or equivalent; associate's degree in accounting or business preferred - 1–2 years of accounting, billing, or AR experience preferred - Understanding of basic accounting principles related to AR and cash application - Proficiency with Microsoft Excel (VLOOKUP, PivotTables a plus) - Experience with ERP or accounting systems (e.g., SAP, NetSuite, Oracle, Microsoft Dynamics) - Strong attention to detail and accuracy in data entry and reconciliation - Ability to work independently and meet daily deadlines - Excellent communication and customer service skills - Organized, reliable, and proactive in identifying discrepancies - Ability to handle confidential information professionally Required Skills: Accounts receivable, Cash application, Account reconciliation, Basic accounting principles, Microsoft Excel, ERP systems, SAP, NetSuite, Oracle, Microsoft Dynamics, Customer service Benefits: Generous benefits including PTO and paid holidays, 401(k) with company match, Paid parental leave and transition back to work benefits, Company HSA contribution, Discounted GN Group products