FinOps Associate – Payments Operations &… at Glomo · Bengaluru

About the Role Glomopay is building cross-border payment infrastructure for global businesses. As a FinOps Associate, you will own the day-to-day payments operations and reconciliation lifecycle across our multi-entity, multi-currency structure spanning India (DTA), GIFT City IFSC, and the US (Delaware). This is a high-ownership role where you will work at the intersection of finance, product, and engineering to ensure every transaction is accurately captured, reconciled, and reported. Key Responsibilities Payments Operations • Manage end-to-end transaction monitoring across payment rails for collections, payouts, and internal treasury transfers. • Track and reconcile inbound/outbound of transactions, ensuring accuracy of merchant settlements. • Coordinate with banking partners and payment aggregators on settlement queries, failed transactions, chargebacks, and exception handling. • Monitor daily float positions and flag discrepancies to the VP Finance in real time. Reconciliation & Controls • Perform daily, weekly, and monthly reconciliation of payment gateway records against bank statements, ledger entries, and internal system logs. • Identify and investigate breaks, suspense items, and unmatched entries; drive resolution with product/engineering teams. • Build and maintain reconciliation trackers, MIS dashboards, and exception reports. • Support month-end and quarter-end close processes by ensuring all payment-related entries are reconciled and booked accurately. • Prepare monthly reconciliation for escrow accounts and reconcile the book balances with the actual balances. Process Improvement & Automation • Document SOPs for reconciliation workflows, escalation matrices, and exception-handling procedures. • Identify opportunities to automate manual reconciliation tasks; work with engineering to define requirements for recon tooling. • Contribute to the design and testing of internal ledger/reconciliation systems as the platform scales. Compliance & Reporting • Ensure payment operations comply with RBI, IFSCA, and FEMA guidelines applicable to cross-border transactions. • Assist in preparing regulatory returns and audit schedules related to payment flows and foreign exchange transactions. • Support internal and external audit queries with transaction trails and supporting documentation. Requirements Must-Have • 1–3 years of experience in payments operations, reconciliation, or fintech finance ops. • Strong understanding of payment rails: UPI, IMPS, NEFT/RTGS, SWIFT, card networks. • Hands-on experience with bank reconciliation, escrow matching, and settlement processes. • Proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, conditional formatting at minimum); SQL basics are a strong plus. • Attention to detail and comfort working with large volumes of transactional data. • CA Inter / CMA Inter / B.Com http://B.Com / BBA Finance or equivalent qualification. Good-to-Have • Prior experience at a payments company, neo bank, or cross-border fintech. • Familiarity with multi-currency accounting and FX reconciliation. • Working knowledge of FEMA/IFSCA/RBI reporting requirements for authorized dealers or payment aggregators. What You’ll Get • Front-row seat to building financial infrastructure at a licenced PSP & cross-border fintech. • Direct exposure to multi-jurisdictional payment flows across India, GIFT City and multiple locations. • High ownership from day one – your work directly impacts settlement accuracy and cash flow visibility. • Opportunity to shape reconciliation tooling and processes as the platform scales.