Virtual Client Support Representative at Globe Life in Remote

Position Overview

AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.

This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.

Responsibilities

• Connect with prospective clients using warm leads
• Schedule virtual appointments and complete timely follow-up
• Conduct needs-based reviews to identify client priorities
• Explain available insurance products and benefits
• Provide accurate, helpful information to clients
• Build trust through professional and responsive communication
• Maintain organized client documentation
• Participate in ongoing training and mentorship programs

What We Offer

• 100% remote role
• Company-provided warm leads
• Weekly pay
• Unlimited earning potential
• Medical insurance premium reimbursement
• Comprehensive virtual training
• Daily leadership coaching and mentorship
• Performance incentives
• No overhead expenses
• OPEIU Local 277 union representation
• A stable, member-focused organization with 70 years of history

Qualifications

• Excellent communication and active-listening skills
• Client-first and professional attitude
• Strong attention to detail
• Comfortable with online systems and virtual communication platforms
• Dependable, organized, and self-motivated
• Able to work independently and collaborate with a team