Strategic Sales Development Representative at Global Relay · New York

Summary: Global Relay has been a leader in enterprise information archiving for over 25 years, providing innovative solutions for compliance and data management. The Strategic Sales Development Representative will support enterprise growth by identifying and engaging key stakeholders, conducting discovery calls, and managing lead data to drive sales activities. Responsibilities: - Work closely with the Strategic Accounts Team to prospect through high-touch outreach campaigns, and qualify leads based on criteria such as interest, authority, and buying timeline before passing to Sales - Conduct initial discovery calls to understand prospect pain points and challenges and articulate the Global Relay value proposition to prospects across Legal, Compliance, Technology - Maintain meticulous records of all interactions and lead data within Salesforce, including lead source, campaign attribution, and status updates - Research and qualify attendee lists before industry conferences and events, prioritizing accounts and contacts that match our Ideal Customer Profile (ICP) - Enter all attendees into Salesforce and prepare briefing notes for Sales - Conduct pre-event outreach (phone, email, LinkedIn) to generate interest and schedule meetings for Sales - Support on-site activity by assisting with booth lead capture, coordinating scheduled meetings, and ensuring accurate Salesforce tagging - Post-event, follow up with attendees to nurture leads and transition qualified opportunities to Sales - Track event leads’ engagement with marketing campaigns (emails, webinars, nurture tracks) and ensure Sales visibility - Share relevant marketing materials (case studies, product sheets, videos) with prospects to enhance outreach - Provide feedback to Marketing on which campaigns, events, and messages generate the highest quality leads - Support event ROI measurement by tracking leads generated, meetings booked, and pipeline created - Monitor conversion rates from event leads to opportunities, surfacing insights for improvement - Build and maintain simple Salesforce reports and dashboards that provide transparency to both Marketing and Sales leadership - Participate in regular Sales and Marketing syncs to share updates, insights, and feedback from events and campaigns - Document and circulate best practices (effective outreach scripts, objection handling, email templates) to improve team performance - Capture anecdotal customer and prospect feedback from events to inform product positioning and marketing messaging Required Qualifications: - Previous experience in sales, lead generation, or business development (SaaS or Fintech experience is a major plus) - Exceptional written and verbal communication skills with the ability to simplify complex technical concepts - A 'hunter' mentality with a proven track record of hitting or exceeding monthly quotas, and operating to deadlines - Familiarity with modern sales stacks (Salesforce, LinkedIn Sales Navigator, and ZoomInfo) - A genuine interest in the regulatory environment, risk management, or financial technology Required Skills: Salesforce, LinkedIn Sales Navigator, ZoomInfo, Sales Development, Lead Generation, Business Development, Regulatory Environment, Risk Management, Financial Technology Benefits: A comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance, Employees receive annual allotted vacation days, which increase based on tenure, Paid sick days, Maternity/parental leave enhanced program, Commuter benefits, Corporate bonuses, A 401(k)-retirement plan with company contribution matching, For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!, Mentoring, coaching, and support you need to reach your career goals, Reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual