Relationship Manager, Financial… at Global Payments · Montréal

Relationship Manager, Financial Institutions Location: MONTREAL, QUEBEC, CANADA Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. What Part Will You Play? Works in partnership with the Senior Director and Managers in Strategic Alliances group on various initiatives and partnerships. Provides support of on-going management and maintenance of Strategic Alliances/Partner programs. Drives operational deliverables, using and creating necessary tools to ensure success. Supports the management of selective Strategic Alliance Partners (SAPs) in delivering products to clients, to include leading and managing partner management staff, developing and maintaining relationships with supplier executives, negotiating supplier contracts, leading and managing vendor management controls, and optimizing business opportunities with third party supplier partners. Works with assigned SAPs in adherence with regulatory requirements and the TSYS Supplier Manager Oversight Program. Works with TSYS Procurement, Legal, Finance, Product Management, and Corporate Strategy & Development to actively and aggressively manage all aspects of the vendor relationship from on boarding, through renewals, negotiations, and replacement strategies and/or retirement, vendor performance, and tracking contractual obligations of information security, financial viability, BC/DR, performance, insurance and other monitoring activities. Supports SAPs and TSYS Executive, Product Management, and Strategy teams to create and manage mutually agreeable roadmaps for success over the next 3-5 years, and work to ensure that partners are tracking to plan. Supports due diligence and the planning and implementation of strategic business development objectives, major segment initiatives, and key partnerships and alliances pursuant to the mid- to long-range strategic plans of the segment and enterprise. Develops relationships with business leaders internally and externally. Helps maintain an executive plan (playbook) for each SAP to include: briefings of the partnership and product offering(s), strategic plans that align with the global team overall roadmap, revenue forecast (legacy and new). Works with product managers, sales, relationship management teams, consultants, and internal and external partners to align growth strategies, product marketing positioning objectives, pricing strategies, partnerships, communications, industry events, and/or strategies for products and services. Participates in identifying key business opportunities through current or prospective SAPs, supports the refinement of strategies, and highlights new technologies, partnerships, and start-ups that result in the development and delivery of new products and services. Advises in company's ability to improve current solutions, process and due diligence provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Conducts complex analysis of data, requests, and facts. Solves moderately complex problems, which typically deviate from established procedures. Proactively builds relationships and facilitates productive round table discussions with critical divisions and/or segments third party vendors, suppliers and business partners to support building strategic relationships to address supplier issues, internal stakeholder relationships and contract renewal negotiations. Reviews maintenance agreements for additional cost savings opportunities and conducts analysis to create negotiation strategies to approach contract renewal with highly dependent and concentrated suppliers. Manages partner performance through all verticals of the enterprise and its affiliates. Recommends process improvements to senior leadership team. Not an exhaustive list; other duties as assigned. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Computer Science or equivalent field from an accredited university is required; however, relevant experience in lieu of a degree may be considered. Typically a minimum of 6 years Experience in partnerships management, preferably in Fintech industry. Preferred Qualifications Master's Degree Computer Science or equivalent field from an accredited university. What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having wide-ranging experience, uses professional concepts and company objectives to resolve moderately complex issues in creative and effective ways. Having ownership of a sub-function, account or matrix management responsibilities, applies knowledge to meet goals, maintain relationships, propose opportunities to expand the business, and lead matrix teams. Some barriers to entry exist at this level (e.g., dept./peer review). Job Complexity - Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise. Builds on/Maintains external relationships of assigned accounts. Supervision - Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead). Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.