Associate, Service - Healthcare (September 2026… at GLG · New York

Summary: GLG is the world’s leading platform for trusted human expertise, seeking healthcare focused Associates who are excited to learn and excel at best-in-class client service. The Associate role involves fast-paced communication and project management, working directly with clients to connect them to the insights they need. Responsibilities: - Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win - Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our healthcare related clients and experts - Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts - Upholding GLG’s compliance framework and embracing our company values Required Qualifications: - Bachelor's degree (required) or higher in a related healthcare field (e.g., Biology, Chemistry, Psychology, Healthcare Public Policy) - 0-3 years of work experience in client-facing, sales, or account management roles - Demonstrated critical thinking and creative problem-solving skills - Excellent communication and interpersonal skills, including comfort with phone-based outreach - Ability to work independently and collaboratively, in an ever-changing and fast-paced environment - Receptive to close coaching and feedback - Ability to multitask and prioritize effectively, while ensuring an attention to detail - Hustle and tenacity that drives you to go above and beyond to delight clients - Appreciation for data and understanding the numbers - Willingness to work flexible and extended hours (including evenings and some holidays) based on client needs and expectations Required Skills: Healthcare domain knowledge, Client service, Account management, Sales, Project management Benefits: Comprehensive medical, dental and vision coverage effective on your first day of employment, Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays, 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting), Tuition reimbursement program for eligible courses including language skills courses, Paid parental leave, adoption and surrogacy reimbursement, Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways, Other work perks and benefits available based on final job location