Associate, Service - Global Law at GLG in New York

Summary: Gerson Lehrman Group (GLG) is the world’s leading platform for trusted human expertise, connecting decision-makers with authoritative voices. The Associate role involves engaging with clients to build relationships, delivering tailored support, and managing client projects, while developing skills in the legal industry. Responsibilities: - Engaging daily with clients to build relationships, deliver tailored support, and deploy custom solutions that enable our clients to win - Owning client projects from start to finish – that includes scoping a project, searching for and/or recruiting the right expert(s), and delivering high-quality outcomes to both our clients and our experts - Conduct rapid research on industries, companies, and technologies involved in litigation matters - Build knowledge of the legal market and broader business environment, sharing relevant insights with colleagues - Collaborating with colleagues, your manager, and internal stakeholders to bring GLG’s full product suite to the table so that we can maximize commercial outcomes, grow revenue, and ensure retention of existing accounts - Upholding GLG’s compliance framework and embracing our company values - Excel in a fast-paced, demanding, and highly collaborative environment with colleagues around the world - Develop and refine strong, transferable business skills, including client service, communication, negotiation, critical thinking, and project management - Cultivate account management and commercial skills through direct client relationship building and responsive service - Become a people manager and lead future Associates once you outperform as an individual contributor Required Qualifications: - Bachelor's degree or higher (required) - 0-3 years of work experience in client-facing, sales, or account management roles - Demonstrated critical thinking and creative problem-solving skills - Excellent communication and interpersonal skills, including comfort with phone-based outreach - Ability to work independently and collaboratively, in an ever-changing and fast-paced environment - Receptive to close coaching and feedback - Ability to multitask and prioritize effectively, while ensuring an attention to detail - Hustle and tenacity that drives you to go above and beyond to delight clients - Appreciation for data and understanding the numbers - Interest in the legal industry and desire to contribute to a growing business Required Skills: Client Service, Account Management, Sales, Research, Legal Industry Knowledge, Data Appreciation, Multitask, Receptiveness to Coaching, Tenacity, Project Management