Associate, Account Management at GLG in New York

Summary: GLG is transforming the way the world’s top professionals share expertise and learn. The Business Development Associate on the North American Financial Services team is responsible for expanding revenue within a portfolio of existing GLG accounts through targeted outreach, pipeline building, and collaboration with business development managers. Responsibilities: - Prospect into assigned accounts to identify, engage, and convert new users and buying centers through high-volume outbound (calls, emails, and warm referrals) and strategic account mapping - Advance pipeline by leading discovery, delivering tailored platform demonstrations, and positioning GLG solutions that unlock incremental project volume and wallet share - Partner with Business Development Managers and client service teams to execute expansion and renewal strategies, including proactive outreach, user re-activation, and surfacing cross-sell opportunities across GLG’s product suite - Consistently build and progress pipeline within assigned accounts, with a steady cadence of new meetings, discovery calls, and demos - Increase total project volume and revenue by converting target users, expanding use cases, and reactivating dormant demand - Improve penetration among active users by coaching on best practices, introducing additional GLG products, and creating repeatable engagement rhythms - Prospect into new teams and strategies within client firms (new buying centers) to diversify demand sources and expand wallet share - Support renewals by identifying retention risks early, building multi-threaded relationships, and coordinating expansion plays that reinforce renewal value - Maintain disciplined CRM hygiene to forecast accurately, track opportunities, and prioritize time toward the highest-impact revenue activities - Activate and expand users through targeted campaigns (e.g., events, topical outreach, new product launches) that drive measurable engagement and incremental revenue - Drive attendance and post-event conversion by inviting high-propensity users and following up with tailored next-step recommendations - Deliver crisp, value-based messaging and sales collateral that supports conversion (e.g., pitch decks, use-case examples, ROI narratives) in partnership with the broader team Required Qualifications: - A Bachelor's degree is required in addition to 1-3 years of demonstrated success selling information services and solutions - The ability to build strong and lasting relationships with key decision makers in client firms - Ability to work well independently and be self-motivated - A strong passion for persuasion, especially around complicated and intellectually challenging issues - Superior verbal communication skills - Strong attention to detail, including pipeline discipline, opportunity tracking, and follow-through on next steps - A demonstrated ability to read and understand people Preferred Qualifications: - Candidates must have a clear track record of excellence in several categories, including: teamwork, professionalism, communication, organization, and client service, along with demonstrated commercial drive and comfort operating in a metrics-driven environment - We seek bright, positive and flexible people who also: Act with the highest integrity and professionalism in all their endeavors, Think creatively and focus on opportunities for growth, Exhibit constant attention to detail, Express a strong desire to work in a team, Demonstrate the ability and initiative to handle increasing responsibility over time Required Skills: Selling Information Services, Pipeline Management, Opportunity Tracking, CRM Usage, Sales Collateral Development, Client Service, Commercial Drive, Persuasion Benefits: Comprehensive medical, dental and vision coverage effective on your first day of employment, Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays, 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting), Tuition reimbursement program for eligible courses including language skills courses, Paid parental leave, adoption and surrogacy reimbursement, Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways, Other work perks and benefits available based on final job location