Director, Medical Affairs Operations at Gilead Sciences · United…

Director, Medical Affairs Operations

Location: United States - California - Foster City · Onsite - Hybrid Eligible

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

This is a high-visibility, high-impact role at the center of Gilead’s Medical Affairs AI transformation. As Director of Global AI Product Enablement, you will own the end-to-end product strategy, roadmap, and business value realization of AI capabilities across the Medical Affairs Technology (MAT) portfolio.

You will be responsible for shaping and executing a multi-year AI product vision that translates emerging technologies—such as RAG, agentic AI, and LLM-based solutions—into scalable, high-impact products that address critical Medical Affairs needs. This includes identifying the right problems to solve, prioritizing investments, and ensuring solutions deliver measurable business outcomes and adoption.

This role operates without a direct team and requires strong influence-based leadership across a global, matrixed organization. Success depends on your ability to align senior stakeholders, define clear product priorities, and partner effectively with IT and external vendors who execute delivery.

You will partner closely with the ED of MAT and leaders across GMSO, Medical Affairs, IT, Legal, Medical Governance, and Compliance. Your ability to drive product adoption, scale solutions, and deliver measurable impact across Medical Affairs is critical to success.

What You’ll Do

Own the Medical Affairs AI Product Strategy & Roadmap

• Build, maintain, and socialize a 3-year AI product roadmap aligned to Medical Affairs strategic priorities
• Prioritize use cases based on business value, user impact, feasibility, and scalability
• Translate strategy into product roadmaps with defined outcomes, KPIs, and adoption targets
• Partner with IT and continuously evaluate the AI landscape (LLMs, agents, multimodal tools) and recommend where to invest, pilot, or scale based on business needs

Drive Product Outcomes & Value Realization

• Own end-to-end accountability for business outcomes and value delivery of AI products across the MAT portfolio
• Define and track KPIs for adoption, user engagement, and business impact, ensuring solutions deliver measurable improvements in Medical Affairs workflows
• Translate business needs into clear product requirements, prioritized backlogs, and user-centric use cases
• Partner with IT and delivery teams to ensure solutions are built in alignment with product vision, success criteria, and user needs
• Maintain a portfolio-level view focused on impact, adoption, and value realization, enabling informed prioritization and investment decisions

Lead AI Product Innovation & Technology Strategy

• Serve as the business owner for AI product decisions, evaluating tools and platforms based on their ability to deliver business value
• Establish structured frameworks to assess capability, compliance, scalability, and integration fit
• Partner with IT, security, and compliance teams to ensure solutions meet enterprise standards while maintaining speed and agility
• Build strong relationships with key vendors and stay ahead of emerging capabilities that can drive competitive advantage

Drive Adoption, Change Management & AI Fluency

• Champion AI adoption across Medical Affairs, ensuring solutions move from concept to sustained usage
• Engage directly with business leaders to co-create, prototype, and refine AI products
• Design and lead enablement programs that move teams from awareness to active adoption and value realization
• Act as a trusted advisor to leadership, clearly articulating what AI can and cannot deliver in a regulated environment
• Promote a culture of data- and AI-driven decision-making across the organization

What You Bring

Basic Qualifications

• Bachelor’s degree in a relevant field + 12+ years of experience, or Master’s degree + 10+ years of experience in AI, data, or digital product roles

Preferred Qualifications

• Advanced degree (MBA, MS, or equivalent) in a technical or business discipline
• Experience in life sciences, Medical Affairs, clinical, or commercial domains
• Proven track record of owning AI or digital product strategy, roadmap, and value delivery in a regulated environment
• Hands-on familiarity with modern AI technologies (RAG, LLMs, agentic frameworks) with the ability to translate capabilities into business solutions
• Experience working with IT and system integrators as delivery partners, while maintaining accountability for product direction and outcomes
• Demonstrated ability to influence and align senior stakeholders across a global, matrixed organization
• Strong understanding of AI governance, compliance, and responsible AI principles
• Experience defining and tracking product success metrics and business impact
• Familiarity with Medical Affairs workflows and the ability to translate domain needs into scalable AI products

People Leader Accountabilities:

• Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
• Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
• Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

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Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.