Software Engineer I / II - San Francisco at Giga in San Francisco, CA

Summary: Giga is a voice AI startup that is building the next generation of customer experience through real-time AI agents. They are seeking software engineers to help build systems that power their AI agents, contributing to significant projects across the stack and working closely with experienced engineers. Responsibilities: - You'll contribute to projects across our stack - Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources - Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior - Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages - Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions Required Qualifications: - 1-3 years of professional software engineering experience - Curious and ask good questions—you want to understand why things work, not just how - Can take feedback well and iterate quickly - Prefer shipping over perfection but still care about quality - Want to grow at a startup where you'll have real responsibility early Required Skills: Software engineering Important Skills: Data pipelines, Integrations, AI systems Nice-to-Have Skills: Curiosity, Quality focus, Feedback acceptance Benefits: Catered lunch daily, Dinner stipend, $150/month wellness benefit (gym, fitness classes, mental health), 401(k) plan, Paid parental leave (12 weeks maternal, 6 weeks paternal), Commuter benefits, Medical, dental, and vision coverage