Branch Sales Manager ( BSM ) at gHRig People Solutions in India

We are seeking a highly motivated and results-oriented Branch Sales Manager (BSM) to lead our sales team and drive business growth within a designated branch. The BSM will be responsible for achieving sales targets, managing and mentoring a team of sales executives, fostering strong customer relationships, and ensuring compliance with all banking policies and regulations. This role requires a dynamic leader with a proven track record in sales management within the financial sector.

Key Responsibilities:

• Develop and implement effective sales strategies to achieve branch sales targets for various banking products (e.g., loans, deposits, insurance, investments).
• Lead, motivate, and manage a team of sales executives, providing ongoing training, coaching, and performance feedback to enhance their sales capabilities.
• Monitor individual and team performance against established goals, conducting regular reviews and implementing corrective actions as needed.
• Identify and pursue new business opportunities, building a strong pipeline of potential customers and partnerships within the local market.
• Cultivate and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Handle customer queries, complaints, and escalations efficiently and professionally, ensuring timely resolution.
• Ensure strict adherence to all internal policies, regulatory guidelines, and compliance standards related to sales and customer service operations.
• Analyze market trends, competitor activities, and customer feedback to identify areas for improvement and new product development.
• Prepare and present regular sales performance reports to senior management, highlighting achievements, challenges, and future strategies.
• Collaborate with other branch departments to ensure seamless operations and a consistent customer experience.
• Organize and participate in local marketing activities and events to promote the branch's products and services.
• Manage branch sales budgets and resources effectively to maximize profitability.