Personal Injury Claims Assistant at GGRM Law Firm in Henderson,NV

Summary: GGRM Law Firm is Nevada's premier injury law firm, dedicated to serving injured Nevadans for over 50 years. They are seeking a Personal Injury Claims Assistant to provide essential support in claims processing and ensure efficient operations while embodying the firm's values. Responsibilities: - Processing assigned claims in accordance with Firm policies and procedures - Ensuring case management software (CMS) feed is cleared daily - Completing all assigned tasks by relevant deadlines - Documenting all relevant activity in CMS properly - Ensuring emails are cleared daily - Maintaining organized electronic and physical claim files while ensuring all documents are properly filed in the correct system tabs - Processing initial claim setup, preparing welcome and representation letters, and handling incoming correspondence efficiently - Handling client, provider, and adjuster calls with professionalism and empathy, and maintaining proactive communication with all involved parties - Requesting and following up on medical records, bills, police reports, and other claim-related documentation to support case development - Requesting, verifying, and managing account balances, liens, and subrogation requests to ensure accurate financial records - Creating and maintaining accurate settlement sheets and supporting Claims Specialists with the organization and documentation of settlements - Managing reduction requests and ensuring proper organization of all settlement-related materials - Supporting attorneys and Claims Specialists with administrative duties and assisting with special projects as assigned - Contributing to overall team efficiency and effectiveness through consistent communication, organization, and task execution - Performing other duties as assigned Required Qualifications: - High school diploma or equivalent - Excellent oral and written communication skills - Excellent interpersonal skills, analytical, and critical thinking skills - Proficient with Microsoft Office applications - Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer - Ability to work with databases and online technological platforms - Ability to be detail-oriented, diligent, and flexible - Ability to handle conflicting time demands and focus on task completion with little direction or need for supervisory follow-up - Proficient command of the English language in both oral and written format - Committed to maintaining integrity and confidentiality on behalf of clients and the Firm Preferred Qualifications: - Minimum of six months of experience in the legal field - Bilingual in English and Spanish - Authorized Nevada Notary Required Skills: Personal Injury Claims Processing, Case Management Software (CMS), Microsoft Office, Database Management, Legal Field Experience, Notary Public (Nevada), Bilingual English-Spanish Benefits: Flexible schedule