Property Administrator at GGP in San Francisco, CA

Summary: Brookfield Properties is a company that offers a diverse range of residential living options. The Property Administrator provides operational and administrative support to the Property Manager, enhances resident relations, and oversees building operations, ensuring compliance with policies and procedures. Responsibilities: - Enhance Resident Relations: Fosters good tenant relations by managing requests/complaints.  Receives tenant services requests and takes appropriate action to resolve issues. Manage resident service using property management systems, directing inquiries as required to the appropriate building operations departments - Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests - Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewals. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Makes follow-up calls, sends follow-up literature and pursues rental status - Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections - Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary - Records and files:  Maintain records and files of building office operations including contracts, purchasing records, notifications, permit renewals and violations. May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries - Maintain Certificates of Insurance:  Ensure all tenant and vendors working within the building meet certificate of insurance requirements. Review and file all certificate of insurances submitted to building office - May perform other duties as necessary Required Qualifications: - High school diploma / GED - 1-2 Years Leasing, Bookkeeping, Operations Preferred Qualifications: - Associate Degree in Property management Required Skills: Property Management Systems, Leasing Policies and Procedures, Fair Housing Policies, Bookkeeping, Vendor Management, Certificate of Insurance Management, Rent Collection, Move-in and Move-out Inspections, Preventive Maintenance Programs, Resident Relations Benefits: Full benefits package, Generous paid time off, 401(k) with company match, Growth and advancement opportunities, Lucrative referral bonus program, Incredible associate rental discount if you choose to live on-site!