Business Services Professional at Gesher Human Services in Detroit, MI

Business Services Professional

Full Time · Location: Detroit, MI, US

DEPARTMENT: Workforce Development

SUPERVISOR: Business and Employment Services Manager, Eligibility Supervisor, Community Engagement Manager

MISSION: Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.

VALUES: People First, Integrity, Forward Thinking, Kindness

General Job Description

Responsible for working with local employers to meet their talent needs. The BSP will assist with sourcing and screening candidates for employment opportunities, plan and oversee hiring events and job fairs, provide outreach and recruitment assistance, collaborate with Career Planners to find and place qualified candidates in those jobs, and keep up-to-date on state and federal employment programs that may benefit employers.

Qualifications

Education:

Bachelor’s degree in Marketing/Sales, Business Administration, Human Resource Development, or related field strongly preferred. BSP Certified strongly preferred.

Other:

At least two years of experience in sales, recruiting, job placement and/or job development. Good interpersonal skills for communication with job seekers, employers, staff, and the public. Ability to establish and maintain ongoing relationships with business owners and their representatives. Composition skills sufficient to prepare required reports. Intermediate to advanced proficiency using MS Excel and web-based databases.

Duties and Responsibilities

• Advocate for and link customers to community services and assist in assessing available support services.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Maintain awareness of local labor market information and refer customers to job leads or to other staff with job leads as appropriate.
• Build strategic connections with employers and area businesses and agencies to encourage their use of Gesher employment-related services, including posting jobs on internal/external databases, participating in job seeker events, and training.
• Attend area networking and business events to build departmental and agency networks of participating businesses.
• Market Michigan Works! business-related services such as Going PRO Talent Fund and other employer grants and initiatives.
• Partner with Career Planners to match local employers and business needs with job seekers to develop on-the-job training, apprenticeship opportunities, and other services to help reach job seekers’ employment goals.
• Determine employer and customer eligibility for employer-related services and programs.
• Use contacts and other resources to seek appropriate connections for job seekers for informational interviews, job openings, and mentoring. Utilize placement and job development techniques to develop employment opportunities consistent with participants’ interests and abilities. Maintain a database of community members willing to serve as mentors or informational interviewers.
• Partner with local employers and businesses to design targeted recruitment, training, and screening of candidates, including on-the-job training, community service, and apprenticeships.
• Present workshops on employment topics to job seekers.
• Other duties as assigned.

Working Conditions

Environmental Conditions:

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.

Accommodations: As appropriate and fiscally reasonable.

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying the position. The described job requirements are subject to change to reasonably accommodate qualified individuals with a disability.

This job description is not an employment contract, implied or otherwise and any employment relationship remains “at-will.”

Gesher is proud to be an equal employment opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status, or any other applicable characteristics protected by law.