Customer Relationship Manager at Genuine Parts… · Western…

Customer Relationship Manager
Location: Malaga, Western Australia, Australia
Motion Industrial Solutions is seeking a high-performing Customer Relationship Manager (CRM) to take ownership of a key territory in Malaga.
In this role, you are the face of Motion for your customers. You will build trusted relationships, understand operational challenges, and deliver tailored solutions that drive value, retention, and territory growth.
You will operate with autonomy while working closely with your Manager Customer Relationships (Area) and local Branch Managers to ensure strong alignment and performance across your territory.
What your Day to Day will look like:
Lead and execute customer-centric sales strategies across your allocated territory
Increase share of wallet through cross-sell and up-sell opportunities across Motion’s full product and service offering
Build and maintain strong, long-term relationships with decision-makers and influencers
Deliver compelling value propositions that position Motion as a trusted industry partner
Achieve sales and margin targets in line with strategy and financial budgets
Collaborate closely with Sales, Strategic Managers, Customer Solution Managers, Branch Managers and internal teams to deliver seamless solutions
Participate in safety meetings, training, and hazard identification processes
About You
You are a commercially astute relationship builder with experience managing key accounts and delivering measurable revenue growth
You bring:
Experience managing key accounts with a focus on retention and growth
Strong capability in developing and executing account strategies
Mechanical aptitude with mining, bearing or power transmission knowledge a strong advantage.
Experience in contract negotiations, renewals, and upsell initiatives
The ability to analyse market trends and adapt strategies accordingly
Excellent communication skills and the confidence to influence senior stakeholders
Willingness to travel approximately 1–2 weeks per month
Formal business or sales qualifications are advantageous but not essential.
What We Offer You:
Tool of Trade: Company vehicle + iPhone + laptop.
Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements. Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more
Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.
Join Motion and Empower Your Career in Motion!
We provide high quality Industrial & Engineering
Products including, bearings, power transmission, fluid power fittings, seals, power tools and consumables to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 85 plus strategically located Branches around Australia.
We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.
We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.
So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us!
MOTION is an equal opportunity employer
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.