Genuine Innovations , Pu
Customer Support Executive at Genuine… · New…
Mid LevelOn-siteNew Delhi(Mundka)180000 INR–216000 INR/yr
Skills
Inbound Voice ProcessInbound CallsVoice ProcessGood Convincing SkillsOutbound CallingDomestic Voice ProcessGood Comm SkillsComm
Job Description
Responsibilities:
* Manage incoming customer calls via phone and email
* Resolve issues promptly with empathy and professionalism
* Maintain high call quality through coaching and feedback
* Meet performance targets consistently