Patient Care Crdtr LPN at Gentiva in San Antonio, TX

Overview

Coordinate Care. Support Compassion. Empower Hospice Teams.

We are seeking a Hospice LPN Patient Care Coordinator to manage the day-to-day operations of our hospice programs and coordinate care services across clinical teams. This pivotal role supports timely and compassionate patient care by scheduling visits, facilitating interdisciplinary team meetings, verifying eligibility, and assisting with skilled nursing care as needed—all while ensuring compliance with regulatory standards.

Bilingual Spanish speaker strongly preferred.

Key Responsibilities:

• Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period
• Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely
• Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation
• Accurately gather and enter referral information into hospice systems promptly
• Coordinate durable medical equipment (DME) pickup and delivery
• Notify appropriate staff at patient death or discharge, including pharmacy and physician
• Verify Medicare eligibility and secure authorizations or reauthorizations as needed
• Manage patient transitions by obtaining transfer documentation from previous agencies
• Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed
• Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice
• Maintain accuracy of patient benefit periods, events, insurance verifications, and physician/facility updates in systems
• Administer patient satisfaction surveys and maintain related documentation
• Manage scheduling logistics including service codes, visit dates, clinician assignments, and PRN visit scheduling

About You

Qualifications – What you'll bring:

• Degree from an accredited Practical Nursing program with current LPN license in the state of employment• CPR certification• 3–5 years administrative experience, with at least 2 years clinical experience in hospice or home health• Valid driver’s license, automobile insurance, and reliable transportation• Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members• Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records• Strong communication skills with compassion for patients and families facing end-of-life situations• Ability to work in an office environment with occasional travel to patient homes or institutional settings

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?

Apply today and help support compassionate care that makes every moment count.

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Our Company

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.