Genius Consultants
Senior Live Chat Specialist at Genius Consultants in Hyderabad
ExperiencedOn-siteHyderabad600000 INR–900000 INR/yr
Skills
Chat SupportHVACLive ChatIWMSMEPChatSenior
Job Description
End-to-End Ownership: Take total ownership from the moment the Tier 0 bot hands over the SSO payload through to successful ticket creation / logging or a seamless regional shift handover
Tickets must contain diagnostics,asset context,and clear next steps to enable downstream resolution with zero back-and-forth
Preferred candidate profile
Tickets must contain diagnostics,asset context,and clear next steps to enable downstream resolution with zero back-and-forth
Preferred candidate profile