Automatic Door Service Technician at Genie in Houston, TX

Join Our Team! – Automatic Door Service Technician

We are looking for a skilled and motivated Automatic Door Service Technician to support our customers throughout an assigned territory. This mobile, field-service position requires regular travel to customer sites to diagnose issues, perform repairs, and complete preventive maintenance on automatic door systems.

Throughout your service territory, you will work closely with customers to provide reliable solutions and exceptional service, building strong relationships through technical expertise, professionalism, and a commitment to quality. The successful candidate will take pride in delivering outstanding customer experiences while ensuring equipment operates safely and efficiently.

Responsibilities

Responsibilities

• Assist and perform maintenance efficiently and effectively on door equipment including automatic doors, entrance doors, handles and closers.

• Diagnose malfunctioning equipment by applying knowledge of system and unit operations to determine the cause and scope of the failure.

• Work with dispatch team and other departments

• Understand the safe use of equipment and tools in compliance with OSHA standards.

• Completes work orders on computer-based documents according to established procedures

• Project a positive image when interacting customers, employees and management in a cooperative, supportive and courteous manner.

• Communicate and work with the parts and sales departments to ensure the customer’s needs are being met; immediately report any potential customer issues that need to be addressed and communicate positively and courteously with our customers.

• Travel throughout coverage area during workday.

• Drive safely and efficiently from point to point in service area.

• Proactively support our safety program and initiatives, comply with all safety policies and procedures and ensure utilization of safe work practices on site, in the warehouse and in the office.

• · Performs work in a variety of customer environments including exposure to elements and in-climate weather.

• All other duties assigned

Qualifications

QUALIFICATIONS

• High school diploma or GED required
• Mechanical and electrical skills required; troubleshooting experience
• Ability to read and interpret safety rules, manuals, and procedures; write basic reports; and communicate clearly with customers and team members
• Able to perform basic math and read a tape measure
• Strong problem‑solving skills with the ability to follow written, verbal, diagram, or schedule-based instructions
• Valid driver’s license & Clean driving record required;
• AAADM certification (ANSI 156.10 & 156.19)

PHYSICAL DEMANDS

• Frequently lift and move up to 100 lbs (team lift required for loads 50 lbs and over)
• Stand, walk, reach, bend, kneel, crouch, climb, and balance regularly
• Work at heights using ladders to service doors and operators
• Use hands for handling tools, equipment, and small components
• Maintain close, distant, peripheral, and depth vision

WORK ENVIRONMENT

• Indoor and outdoor environments
• Moving mechanical parts
• Electrical components
• Extreme heat and cold
• Wet or humid conditions
• Vibration and airborne particles
• Job sites may include hospitals, pharmaceutical facilities, office buildings, and retail locations

Why You'll Enjoy Working with Us

We offer a strong employment package designed to support both your career and your life outside of work:

• Competitive compensation based on experience, skills, and certifications.
• Experienced automatic door technicians may be eligible for a sign-on bonus.
• Generous paid time off to help maintain a healthy work–life balance.
• Company-paid holidays throughout the year.
• A company vehicle is provided for travel during the workday.
• Comprehensive medical, dental, and vision benefits to support you and your family.
• A 401(k) retirement savings plan to help plan for your future.
• Tuition reimbursement to support continued education and skill development.
• Employer-provided life insurance for added peace of mind.
• Coverage of AAADM certification costs and access to ongoing professional development.
• A strong safety culture supported by training, proper tools, and continuous oversight.
• The opportunity to do meaningful work by helping create safe, secure, and accessible entrances for the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against applicants or employees based on any protected characteristic under federal, state, or local laws. Reasonable accommodations are available upon request.

About Us Door Services Corporation is a trusted provider of pedestrian door repair, service, and installation. With over 50 years of combined expertise, our certified AAADM inspectors service all automatic door types. We’re committed to quality, reliability, and long-term partnerships offering 24/7 emergency support across our coverage areas. Visit us at https://doorservicescorporation.com

About the Team

Your expert partner for pedestrian door service and installation, our company was built on quality products and long-term customer partnerships. Our certified AAADM inspectors have over 50 years of product knowledge and service and repair all makes and models of automatic doors and windows from all manufactures. 24/7 service is available to meet your after hour needs in our designated and expanding coverage areas in North Carolina Central and Eastern Pennsylvania, Virginia, West Virginia, Maryland, New Jersey, Louisiana, Texas. We also have operations in Canada through our Horton Automatics of Ontario servicing greater Toronto, the Ottawa Valley and Southern Ontario.