Project Manager - Legal Operations at Genesys in Georgia

Summary: Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Project Manager - Legal Operations is responsible for driving structured delivery across legal and enterprise risk initiatives, managing moderately complex projects, and ensuring alignment among stakeholders. Responsibilities: - Lead end-to-end execution of Legal Operations projects, particularly those related to enterprise risk and compliance initiatives - Develop and maintain project plans, timelines, milestones, documentation, and risk registers - Identify, assess, document, and track risks, ensuring mitigation strategies are implemented - Facilitate cross-functional meetings to gather requirements, align stakeholders, and drive progress - Support the integration of enterprise risk management frameworks (e.g., COSO, ISO 31000) into operational workflows - Monitor project scope, timelines, and budgets to ensure delivery within agreed parameters - Prepare and deliver clear status updates and reporting materials for leadership - Contribute to continuous improvement of Legal Operations tools, templates, and governance practices Required Qualifications: - Bachelor's degree in Business, Legal Studies, Project Management, Risk Management, or a related field preferred - 1–3 years of professional experience in project management, legal operations, compliance, or a related environment - Demonstrated experience supporting or participating in risk assessments, compliance initiatives, or governance programs - Hands-on experience using project management tools such as Asana, Smartsheet, Jira, or similar platforms - Proficiency in Microsoft Office Suite (particularly Excel and PowerPoint) - Experience working in cross-functional environments with Legal, Compliance, Finance, or IT teams Preferred Qualifications: - Familiarity with enterprise risk management frameworks (e.g., COSO, ISO 31000) - CAPM, PMP, or risk-related certification (e.g., RIMS-CRMP) Required Skills: Legal Operations, Compliance, Risk Assessment, Governance Programs, Project Management Tools, Microsoft Excel, Microsoft PowerPoint, Enterprise Risk Management Frameworks, COSO, ISO 31000, CAPM, PMP, RIMS-CRMP, Organizational discipline, Project Management Benefits: Medical, Dental, and Vision Insurance., Telehealth coverage, Flexible work schedules and work from home opportunities, Development and career growth opportunities, Open Time Off in addition to 10 paid holidays, 401(k) matching program, Adoption Assistance, Fertility treatments