Police Officer Coordinator

Location: Genesis Coshocton Medical Center

GENESIS HEALTHCARE SYSTEM

In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always.

Position Details:

Work Shift:

Varied Shift (United States of America)

Scheduled Weekly Hours:

40

Department:

GCMC Public Safety

Overview of Position:

The Police Officer Coordinator is responsible for the workflow, performance, staff development and overall supervision of the Public Safety Department, under the direction of the Manager. This position works closely with the Manager regarding staffing and scheduling, provides for continuous quality improvement and supervision of the Public Safety Department staff. This incumbent will work in tandem with other departments/employees to work out problems and find solutions to patient, visitor and staff needs.

ESSENTIAL DUTIES
1. Helps determine staffing needs based on schedule and call demand.
2. Assist in educating and mentoring all new staff.
3. Willingly floats between campuses and other outlying Genesis buildings.
4. Delegates effectively by establishing clear expectation; maintains accountability with appropriate follow up mechanisms.
5. Patrols facilities and grounds to help prevent fire, theft and vandalism.
6. Makes arrest in collaboration with the agency having jurisdiction where facility is located and the enforcement of the Ohio Revised Code.
7. Appears in court when necessary and acts as liaison with all outside law enforcement.
8. Documents all security incidents and assists with the restraint of combative patients. Ensures that other officers follow these same established procedures.
9. Handles patient valuable storage and return.
10. Delegates or conducts monthly fire extinguisher checks.
11. Delegates or conducts quarterly dire drills per schedule.
12. Will assist Manager with various employee issues, including completing annual performance reviews for the Police Officers.
13. Work with inpatient psychiatric unit for safety of patients, visitors and staff while following CMS, OSHA and other regulations.

QUALIFICATIONS
1. High school graduate or equivalent.
2. Must be a commissioned Police Officer in the State of Ohio with current firearms qualification.
3. Three (3) years of police experience.
4. Excellent interpersonal, decision-making, facilitation, conflict resolution and investigative skills.
5. Demonstrated excellence with listening, verbal and written communication skills.
6. Ability to provide outstanding customer service and maintain a high degree of confidentiality.
7. Must have problem solving skills the ability to work independently or as part of a team and under pressure in complex and changing working environment.
8. Must have a valid Ohio driver’s license.
9. Basic computer skills and knowledge of computer software, including programs such as Word, Excel, Power Point, etc.

PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS
1. Living the Genesis Mission, Vision and Values
• Performs work in a manner that is quality focused.
• Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
• Results oriented and focused on achievement of objectives.
• Acknowledges and responds to the diversity of people and the situation.
• Encourages peers (others) to be owners of change.
• Always makes the effort to anticipate and exceed customer needs and expectations.
• Possesses the ability to engage others with patience and understanding.
• Acts in a manner that creates positive first and lasting impressions.
• Demonstrates the ability to own issues until they are resolved.
2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers)
• Introduces self and role…connects with everyone.
• Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
• Asks for and anticipates needs and concerns of others.
• Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.)
• Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
• Responds to requests in an appropriate and timely manner.
• Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
3. Promotes Patient and Employee Safety
• Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.)
• Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.)
• Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment
• Demonstrates Slips/Trips and Falls Awareness.
• Actively contributes to maintaining a safe, clean and quiet environment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have the ability to stand, walk and run through all types of terrain for long periods of time.
2. Must be able to negotiate stairs, ladders and graveled roofs to perform routine patrols.
3. Heavy lifting up to 100 pounds is required to manipulate bodies onto carts for transporting to and from morgue.
4. Required stooping, kneeling, twisting, bending and reaching overhead while performing area searches.
5. Must be able to listen and hear machinery, whistles, screams and alarms while performing daily duties.
6. Required to read and write for shift-to-shift communication and legal documentation.
7. Occasionally required to physically detain and restrain patients if deemed necessary.

This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent.

Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.